Jordan Williams
@jordanwilliams2
Adaptable professional transitioning from emergency services to IT.
United KingdomWhat I'm looking for
As a solutions-driven professional, I am transitioning from a successful career in emergency services to the IT industry. My experience as a Leading Firefighter and Team Manager at the London Fire Brigade has honed my ability to operate in high-pressure environments, where clear communication and swift decision-making are paramount. I have led teams in critical situations, organized community initiatives, and ensured safety through meticulous planning and execution.
In my role as a Project Controls & Reports Specialist with the Greater London Authority, I developed strong stakeholder management skills, guiding interactions with senior leaders and delivering key messages effectively. My attention to detail has been crucial in producing project documents and reports, ensuring accurate status reporting and project governance. I am currently expanding my technical capabilities with Cisco and ICT Systems certifications, eager to leverage my problem-solving abilities and stakeholder management experience in a 1st/2nd Line IT Helpdesk role.
Experience
Work history, roles, and key accomplishments
Leading Firefighter, Team Manager
London Fire Brigade
Jun 2018 - Dec 2024 (6 years 6 months)
Responded to operational incidents, resolving emergencies and protecting life, property, and the environment. Organized community safety initiatives, conducted audits, and managed routine station activities. Led and motivated crews during operations, training, and community events, making critical decisions at incidents.
Project Controls & Reports Specialist
Greater London Authority
Nov 2021 - Nov 2022 (1 year)
Managed interactions with senior stakeholders, delivering key messages and influencing outcomes. Provided project control and management solutions to senior leadership for accurate status reporting. Produced and reviewed project documents, reports, and training materials, ensuring project progress and adherence to milestones.
Graduate Project Manager
Telford Homes PLC
Jun 2017 - Jun 2018 (1 year)
Provided direction and leadership to teams, successfully delivering multi-million-pound projects. Utilized technical proficiency with various software tools to present information concisely.
Graduate Project Manager
Telford Homes PLC
Aug 2015 - Sep 2016 (1 year 1 month)
Provided direction and leadership to teams, successfully delivering multi-million-pound projects. Utilized technical proficiency with various software tools to present information concisely.
Education
Degrees, certifications, and relevant coursework
SFJ Awards
Level 3 Award, Initial Incident Command in Fire and Rescue Services
Grade: Pass
Completed a Level 3 Award focused on initial incident command within fire and rescue services. This qualification was associated with employment at the London Fire Brigade.
UNUniversity of Northumbria
Bachelor of Science (Honours), Construction Project Management
Grade: First Class Honours
Studied key modules including Construction Technology, Architectural Technology, Law & Procurement, and People & Safety Management. Gained knowledge in Technical & Graphical Communications relevant to the field.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
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