Jordan McDaniel
@jordanmcdaniel
Supply chain analyst driving recovery, operations, and inventory optimization.
What I'm looking for
I am a supply chain professional with hands-on experience solving critical part shortages, optimizing fulfillment center operations, and aligning cross-functional stakeholders to protect customer commitments. At Dell Technologies I translated high-volume material shortages into actionable recovery plans and expedited multimodal logistics to minimize disruption.
I led inbound issue resolution for Dell’s largest fulfillment center, resolving over $95M in purchase order invoice discrepancies in three months and standardizing escalation pathways to reduce recurring friction. I also supported new fulfillment center launches, cut order lead time dramatically, and mentored an eight-person team to ensure process consistency across multiple centers.
I deliver data-driven insights through dashboards (Excel, Power BI, SQL), design inventory min-max replenishment systems, and apply Lean Six Sigma methodologies to drive measurable operational improvements. I am detail-oriented, collaborative, and focused on continuous process improvement to keep supply chains resilient.
Experience
Work history, roles, and key accomplishments
Owned critical part shortage recovery for SC3, translating ~250 daily material shortages into recovery plans that protected customer commitments and escalated VP-level and Federal Rated orders under tight SLAs. Led fulfillment center inbound issue resolution, resolving $95M+ invoice discrepancies and reducing order lead time from 5 days to 40 minutes while launching a new center and mentoring an 8
Education
Degrees, certifications, and relevant coursework
National Taiwan University
Certificate Program, Chinese Language and Taiwanese Studies
2021 - 2021
Completed a short-term remote program covering Chinese language, Taiwanese history, and Chinese culture during June–August 2021.
University of Oklahoma
Bachelor of Arts, Supply Chain Management; International Business
2018 - 2021
Grade: 3.85 GPA
Completed a double major in Supply Chain Management and International Business with a minor in Chinese, graduating with a 3.85 GPA in December 2021.
Lean Six Sigma Green Belt
Lean Six Sigma Green Belt, Process Improvement
2020 - 2020
Activities and societies: Burrow’s Post Frame Supply project: reduced loader travel time from 192s to 29s and customer load time by 6.1 minutes.
Completed a Lean Six Sigma Green Belt certification in Norman, Oklahoma, applying project work that achieved a 247.7% ROI by redesigning a staging process.
Availability
Location
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