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Jonne Grootboom

@jonnegrootboom

I support clients and offices through administration, legal claims, and customer service.

South Africa
Message

What I'm looking for

I'm looking for an administrative, reception, legal support, or customer service role where I can manage client communication, records, calls, and office processes while delivering professional service.

I've supported customers at Oakhurst Insurance, handling insurance enquiries, records, correspondence, internal requests, and data updates while meeting company service standards.

In legal environments at Palm and Hollander Attorneys and Shamase Ramotswedi Attorneys, I've processed third-party recovery claims, supported debt collection, maintained case files, prepared legal documents, managed reception, and coordinated court dates and client meetings.

My retail experience at Mr Price includes customer service, cash-ups, stock transfers, deliveries, merchandising, and stepping in as Head Cashier when required. I'm organised, professional, and comfortable managing calls, documents, and client needs under pressure.

Experience

Work history, roles, and key accomplishments

OI

Call Centre Agent

Oakhurst Insurance

Assisted customers with insurance-related enquiries and performed administrative and office support duties. Maintained accurate records and delivered professional customer service while meeting company standards.

Education

Degrees, certifications, and relevant coursework

WS

Woolhope Secondary School

Grade 12 (Matric), General

Completed Grade 12 (Matric) in 2008.

Tech stack

Software and tools used professionally

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