Jonivan H

Led and mentored a team of Tire Technicians, overseeing daily service operations to ensure quality and efficiency. Managed workflow, provided training, enforced safety protocols, and served as an escalation point for complex issues.

Performed installation, rotation, balancing, and repair of tires for diverse vehicles, adhering to safety and quality standards. Operated specialized equipment and maintained a clean, organized service bay.

Maintained a well-stocked department with a 98% availability rate through efficient stocking, zoning, and inventory management. Provided exceptional customer service and collaborated with team members.

Exceeded customer service expectations and efficiently fulfilled online orders, ensuring timely delivery and satisfaction. Provided expert guidance at the pickup desk and assisted customers throughout the store.

Prepared high-quality food items efficiently in a fast-paced kitchen environment. Maintained cleanliness and adhered to food safety regulations while providing excellent customer service.

Provided exceptional customer service by processing orders and payments in a high-volume environment. Managed drive-thru operations and maintained accurate financial records.

Demonstrated versatility in multiple theater operations roles including cashier, usher, box office, and guest services. Managed a concession team and contributed to a positive movie-going experience.

Pursuing a degree in Health Science at Texas State University.

Earned a high school diploma from Akins High School.