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Jonathan Espinosa

@jonathanespinosa

I lead healthcare market relationships, national accounts, and service growth across complex payer organizations.

At Florida Blue, I lead a nine-person South Florida market relations and agency engagement team, strengthening partner experience, accountability, retention, and growth.

Previously at Cigna and Evernorth, I supported multimillion-dollar opportunities, represented operations in national finalist meetings with an 85% win rate, and led Fortune 100 portfolios serving more than 200,000 covered lives.

I've built my career across payer, benefits, provider contracting, Medicaid programs, and Medicare sales, combining executive relationships, cross-functional leadership, and licensed insurance expertise.

Experience

Work history, roles, and key accomplishments

FB

Current

Senior Manager, Market Relations & Agency Engagement

Current

Dec 2025 - Present (9 months)

Lead a nine-person team supporting market relations and agency engagement across South Florida, strengthening execution, accountability, and partner experience. Build and sustain strategic relationships with agency, broker, sales, and internal market stakeholders to advance business priorities.

Market Relationships Agency Engagement Team Leadership Performance Management Stakeholder Management Cross Functional Collaboration Retention Growth Strategy

CI

Director of Service Solutions

Cigna – Evernorth Services, Inc.

Apr 2024 - Oct 2024 (6 months)

Partnered with enterprise sales leaders to design strategic decision-making frameworks supporting multimillion-dollar growth opportunities. Represented operations in national finalist meetings, achieving an 85% win rate.

Enterprise Sales Support Strategic Decision Making Service Delivery Member Experience Account Growth Finalist Meetings

CI

Senior National Account Manager

Cigna Health and Life Insurance Company, Inc.

Mar 2012 - Apr 2024 (12 years 1 month)

Owned Fortune 100 client portfolios representing 110,000+ medical and 100,000+ dental members. Directed retention, renewals, RFP responses, financial strategies, and executive relationship management across highly complex national accounts.

National Accounts Retention Renewals RFP Financial Strategy Executive relationship management Cross functional Leadership Service Innovation Plan Design

HI

Provider Contract Analyst

Jul 2011 - Mar 2012 (8 months)

Negotiated Medicare-based provider and hospital contracts and used claims/network analysis to support cost savings and network expansion.

Provider Contracting Medicare Claims Analysis Network Analysis Cost Savings Network Expansion

HI

Medicaid Innovations Specialist

Apr 2010 - Jul 2011 (1 year 3 months)

Managed Medicaid wellness and disease-management programs, claims analysis, audit support, and contract-compliance initiatives.

Medicaid Wellness Programs Disease Management Claims Analysis Audit Support Contract Compliance

HI

Health Insurance Telesales Agent

Aug 2009 - Apr 2010 (8 months)

Exceeded Medicare and specialty-plan sales goals across 26 states and provided peer training on call strategy and compliance.

Telesales Medicare Specialty Insurance Sales Goals Peer Training Call Strategy Compliance

Education

Degrees, certifications, and relevant coursework

FU

Florida International University

MBA, Business Administration

Grade: 3.7/4.0

Activities and societies: Dean's List

Earned an MBA with a GPA of 3.7/4.0 and a BBA in Finance with a GPA of 3.5/4.0, along with a Certificate in Banking and Dean's List recognition.

FU

Florida International University

BBA, Finance

Grade: 3.5/4.0

Activities and societies: Dean's List

Earned a BBA in Finance with a GPA of 3.5/4.0, along with a Certificate in Banking and Dean's List recognition.

FU

Florida International University

Certificate in Banking, Banking

Activities and societies: Dean's List

Completed a Certificate in Banking, achieving Dean's List recognition.

Tech stack

Software and tools used professionally

Salesforce

Availability

Looking for a job

Location

United States

Authorized to work in

Salary expectations

160k+ USD

Job categories

Market Relations Manager National Account Manager Service Delivery Director Provider Contract Analyst Medicaid Specialist

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