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Jonathan Chen

@jonathanchen2

I build reliable cloud platforms and safer payment deployments at scale.

United States
Message

What I'm looking for

I'm looking to lead and build reliable cloud platforms, self-service developer capabilities, and safe deployment systems while staying hands-on with Kubernetes, Terraform, automation, incident response, and cross-functional reliability work.

At Venmo and PayPal, I lead payment reliability standards, multi-cluster deployment platforms, GitOps release workflows, and self-service infrastructure APIs. I connect customer-journey SLOs with dependency health so incidents reveal business impact, and I remain hands-on with Go, Python, Terraform, and Kubernetes.

Previously at Optum, I built regulated Azure and AKS platforms for healthcare teams, improving onboarding, cluster upgrades, disaster recovery testing, and service-level observability. I enjoy turning recurring production failures into practical platform guardrails while mentoring engineers through incidents, architecture reviews, and operational design.

Experience

Work history, roles, and key accomplishments

PayPal - Venmo logoPV
Current

Staff DevOps Engineer

PayPal - Venmo

Jun 2021 - Present (5 years 2 months)

Led payment reliability standards across Venmo services, connecting customer journey SLOs with dependency health. Designed a multi-cluster deployment platform for safer canary releases and automated rollback, and rebuilt release workflows around shared GitOps patterns.

Education

Degrees, certifications, and relevant coursework

University of Delaware logoUD

University of Delaware

Bachelor of Science, Computer Engineering

2013 - 2017

Bachelor of Science in Computer Engineering from the University of Delaware from 2013 to 2017.

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