Joliza Pilande

• Developed and maintained test automation frameworks using Python and Java for web applications, APIs, and mobile applications.

•Collaborated with development and testing teams to design and implement automated test cases for functional and regression testing.

•Managed and maintained Jenkins pipelines for continuous integration and delivery, including plugin installations and configuration.

•U

Worked as Quality Assurance Engineer 2 at Digital Room (Philippines) Inc..

Worked as Quality Assurance Engineer at Outliant.

Worked as Quality Analyst at TDCX.

Worked as English Second Language Teacher at Bibo Global Opportunity.

Worked as Engineering Intern at People's Television Network, Inc..

•Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
•Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
•Sets up interviews between candidates and hiring managers.
•Is involved in recruiting passive candidates, t

• Handled customer’s credit card accounts in order to contest transactions from merchants if there was a problem related to payment,
quality or returns/ cancellations of merchandise/ services
• Monitored real time queues and identify high risk transactions within their transactions portfolio.
• Observed customer’s transactions to identify fraudulent activity such as account take over, friendly fra

• Collected the customer''s balance to help them avoid having service interruption as well as helping them not to have bad credit scores.
• Reviewed the terms and conditions of payment arrangements to properly inform the customer about their scheduled payments
• Ensured all customer''s information is correct, including phone numbers and addresses.

Jan 2021

Nov 2020

Aug 2019