Jo Lim
@jolim
I lead R&D digital transformation with AI, automation, and audit-ready data systems.
What I'm looking for
I’m an R&D Manager and Digital Transformation Leader with over a decade of experience turning manual corporate workflows into modern digital systems. I specialize in building low-code solutions, managing enterprise document security, and deploying conversational AI agents—work I’ve used to eliminate administrative bottlenecks and strengthen data integrity.
At Daikin Refrigeration Malaysia, I serve as a Microsoft 365 Copilot subject matter expert, designed and maintain custom onboarding AI agents in Copilot Studio, and act as primary SharePoint Owner for the R&D department. I also lead the long-term automation shift with Power Automate and have pioneered the company’s successful conversion from manual hardcopy document approval to 100% automated digital workflows—while aligning engineering processes to ISO 9001, 45001, and 14001 requirements.
Experience
Work history, roles, and key accomplishments
Digital Transformation Leader
Daikin Refrigeration Malaysia Sdn. Bhd.
Apr 2023 - Present (3 years 3 months)
Serves as the internal subject matter expert for Microsoft 365 Copilot, designing and maintaining a custom AI onboarding agent in Copilot Studio (Lite) to streamline new-hire processes. Owns SharePoint administration and leads long-term automation and ISO-aligned digital workflow compliance for the R&D department.
Senior Engineer I & II
Daikin Refrigeration Malaysia Sdn. Bhd.
Sep 2019 - Mar 2023 (3 years 6 months)
Developed and deployed custom Python applications (Tkinter, PyAutoGui) to automate complex chiller component calculations. Re-engineered manual approval processes into automated cloud workflows using Power Automate and SharePoint, and designed departmental testing workflows to meet ISO 9001, 14001, and 45001 audit metrics.
R&D Engineer & Senior Engineer I
Daikin Research & Development Malaysia Sdn. Bhd.
Jul 2015 - Sep 2019 (4 years 2 months)
Managed regulatory and compliance requirements by interpreting international testing standards and legislative requirements prior to market launch. Led end-to-end technical documentation (including RoHS) and coordinated with international laboratories to secure global safety certifications, while establishing and maintaining audit-mapped ISO/IEC 17025 documentation records as an Internal Auditor.
Education
Degrees, certifications, and relevant coursework
University of Malaya
Master of Data Science, Data Science
2019 - 2021
Grade: First Class Honors
Researched an unsupervised machine learning approach for anomaly detection on bill of materials (BOM) structure and evaluated k-NN, Isolation Forest, and HBOS, achieving highest accuracy with HBOS for automated data integrity auditing.
Universiti Kebangsaan Malaysia
Bachelor of Engineering in Manufacturing Engineering, Manufacturing Engineering
2011 - 2015
Grade: First Class Honors
Investigated structural optimization of natural fiber composites for resin transfer molding (RTM) by varying processing parameters and using DOE, tensile testing, three-point bending, and TGA to identify optimum manufacturing variables.
Availability
Location
Authorized to work in
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