Jojo Devera

Performs patient medication history, documents accurately, resolves discrepancies with pharmacies and physicians, and expedites medication delivery to emergency areas.

Researches clinical data for prior authorizations, performs test claims, educates patients on benefits, and coordinates financial resources and payment plans.

Processes refill claims, resolves rejections, reviews medical documentation, and communicates with prescribers for authorizations and clarifications.

Performed order entry tasks, calculated dosages, entered new and refill orders accurately, and followed pharmacy procedures and regulations.

Provided customer service, processed referrals, verified benefits, obtained authorizations, and resolved coverage issues.

Supported prior authorization processes, handled verbal and electronic authorizations, and served as a Medicare Part D expert.

Transcribed faxed prescriptions, calculated dosages, and maintained knowledge of generic and brand medications.

Received prescriptions, measured medications, priced and labeled bottles, instructed patients, and prepared insurance claim forms.

Bachelor of Arts in Mass Communication from St. Joseph's College, Quezon City, Philippines, completed in 1986.