Joi Arnaiz
@joiarnaiz
Product Design Lead mentoring teams, driving UX strategy and design systems.
What I'm looking for
I am a Product Design Lead with 15+ years shaping end-to-end product experiences and elevating design maturity across organizations. I operate as a player–coach: mentoring designers, establishing scalable processes, and remaining hands-on in research, interaction design, prototyping, and design systems.
I bring clarity to complex problems, transforming ambiguity into actionable direction while partnering with product and engineering leaders to deliver measurable impact. I have built and led UX vision for multiple product areas and implemented company-wide user testing strategies to enable data-driven decisions.
I created UX United to help cross-functional teams adopt UX thinking and improve product quality through better collaboration, and I’ve delivered numerous workshops and courses to elevate design maturity across product, QA, engineering, and leadership.
My leadership blends empathy, structure, and strategic thinking to empower teams to make confident, user-centered decisions and to accelerate execution through scalable design systems, structured reviews, and documentation standards.
Experience
Work history, roles, and key accomplishments
Product Design Lead
Clockwork
Oct 2020 - Present (5 years 3 months)
Lead the Product Design team for a fintech portfolio management platform, evolving the design system and company-wide user testing strategy to improve consistency and drive continuous product improvement.
UX Design Consultant
Jigso Labs
Mar 2019 - Present (6 years 10 months)
Provide end-to-end UX consulting and training to clients, leading research, prototyping, usability testing, and delivering workshops that improve design maturity and cross-functional collaboration.
Design Team Lead
Innicia
Mar 2021 - Feb 2024 (2 years 11 months)
Led the design department, established design standards, managed multiple projects from concept to production, and coached designers to improve delivery quality and team performance.
Sr. Product Designer
UPShow
Mar 2019 - Sep 2020 (1 year 6 months)
Collaborated with product and engineering teams to define user needs, delivered concepts to high-fidelity experiences, and created and maintained the company Product Design System to increase efficiency and consistency.
UX Designer
UruIT
Oct 2018 - Mar 2019 (5 months)
Supported discovery for multiple digital products by facilitating workshops, conducting research, and producing UX deliverables (personas, flows, wireframes, prototypes) to align business goals with user needs.
Sr. Visual Designer
Infragistics
Oct 2014 - Sep 2018 (3 years 11 months)
Owned creation and maintenance of the design system for Indigo Studio, produced visual components and prototypes, and ensured visual and functional consistency across the product lifecycle.
Graphic Designer
Chic Parisien
Jun 2009 - Oct 2009 (4 months)
Produced campaign materials, supervised product photography, and created printed retail assets to support consistent brand communication across digital and physical touchpoints.
Graphic Designer
Enlace
Mar 2008 - Jun 2009 (1 year 3 months)
Designed Flash-based games and interactive web/mobile experiences, handling concept development, visual design, and asset production for engaging digital interfaces.
Education
Degrees, certifications, and relevant coursework
The Power Business School
Master, UX Management
Completed The Power MBA program focused on UX management, strategy, and tactics.
Interaction Design Foundation
Certificate, User Experience
2025 - 2025
Completed multiple Interaction Design Foundation courses covering UX, usability testing, research, and visual design.
Nielsen Norman Group
Certificate, User Experience
2019 - 2019
Completed courses in The One-Person UX Team and Persuasive and Emotional Design.
Miss Hack
Associate Degree, Programming
2016 - 2016
Associate Degree program coursework in Analyst Programmer (Q1 only).
ORT University
Associate Degree, Web Design / Graphic Design
2013 - 2014
Completed associate-level studies in Web Design and Graphic Design across 2013–2014.
Colegio Inglés
Highschool, Secondary Education
Completed secondary education (high school) at Colegio Inglés.
St. Catherine's School
Primary, Primary Education
Completed primary education at St. Catherine's School.
Availability
Location
Authorized to work in
Website
therealpixelunicorn.comJob categories
Skills
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