JM
Open to opportunities

Johnson Mujungu

@johnsonmujungu

IT Services Manager with expertise in service delivery and team leadership.

United Kingdom

What I'm looking for

I seek a leadership role that fosters innovation and team development in IT.

I am an accomplished IT Services Manager with extensive experience in overseeing and optimizing IT service delivery. Currently, I lead the IT Services at Living God Gospel Church, where I ensure that our IT services align with strategic objectives while managing a dedicated team. My background includes significant roles in various organizations, where I have honed my skills in service management, incident resolution, and team development.

Throughout my career, I have successfully managed IT service operations, ensuring adherence to industry best practices and service level agreements. My experience spans across multiple sectors, including education and non-profit, where I have implemented ITIL frameworks and led teams to achieve high performance. I am passionate about mentoring and developing talent within my teams, fostering an environment of continuous improvement and innovation.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Toronto logoUT

University of Toronto

Bachelor of Arts, Information Technology

1993 - 1997

Completed a Bachelor of Arts degree focusing on various aspects of IT management and service delivery, equipping with essential skills for a career in Information Technology.

Tech stack

Software and tools used professionally

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Johnson Mujungu - IT Services Manager - Living God Gospel Church | Himalayas