I undertook the responsibility of being the pivotal point of communication during high-volume operations. This role honed my skills in active communication and decision-making, essential for addressing various client inquiries and maintaining operational fluidity. I was instrumental in leading training sessions to equip new hires with enhanced understanding of service policies and procedures.
John Reyven Raigne Tuang
@johnreyvenraignetuan
Your future Office Assistant!
Experience
Work history, roles, and key accomplishments
Customer Experience Associate III
Conduent Business Services Philippines, Inc.
Feb 2022 - Feb 2023 (11 months)
Demonstrated adaptability to customer inquiries, travel and office management. Served as reliable point of contact during trainings, high volume operations, assisted team members and solving problems to ensure seamless operations.
Customer Service Representative
Amazon Operation Services Philippines Inc.
Sep 2020 - Jan 2021 (4 months)
Participated in Amazon-related events to boost sales and customer engagement. Familiarized with e-commerce assistance concerning Amazon and 3rd-party related products.
Baritone Player
FEU Drum and Bugle Corps | FEU Center for the Arts
Jan 2018 - Jan 2020 (2 years)
Created daily rehearsals and warmups, skills and familiarization to music knowledge and theory. Performed from variety of events.
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John Reyven Raigne hasn't added their education
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