John Ogot

Ensured products and services met established standards and specifications, while also assisting in the recruitment of customer support representatives and sales agents. Identified areas for process improvement to enhance efficiency and optimize resources.

Actively sourced qualified candidates for various job positions, conducted initial phone screenings, and coordinated interviews between candidates and hiring managers. Provided timely and accurate customer assistance, developing a deep understanding of company products.

Generated qualified leads through various marketing channels and developed customer acquisition campaigns to attract new clients. Oversaw digital marketing initiatives including SEO, SEM, PPC advertising, social media, and email marketing.

Completed a Certificate in Business Administration, gaining foundational knowledge in management principles and practices. This program enhanced my understanding of business operations and administrative functions.

Achieved the Kenya Certificate of Secondary Education, demonstrating proficiency across various subjects. This foundational education prepared me for further academic and professional pursuits.