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John Hellstrom

@johnhellstrom

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Experienced project lead specializing in network infrastructure management.

Zimbabwe

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What I'm looking for

I seek a role that fosters collaboration, innovation, and growth opportunities in project management.

I am a dedicated project lead with extensive experience in managing complex network infrastructure projects, particularly in fiber optics and HFC construction. My role at Optimum has allowed me to oversee over 25 projects across West Virginia and Ohio, ensuring timely delivery while adhering to strict quality standards. I excel in designing redline maps and managing RFPs, always aiming to optimize costs and schedules through effective vendor negotiations.

Throughout my career, I have developed a strong foundation in project management tools such as Salesforce SiteTracker and Microsoft Project. My ability to collaborate with diverse teams and stakeholders has been crucial in resolving challenges efficiently, especially in remote environments. I am passionate about quality control and have successfully enhanced documentation accuracy, which has significantly contributed to project success.

Experience

Work history, roles, and key accomplishments

Current

Construction Project Lead

Current

Optimum

Mar 2024 - Present (1 year 4 months)

Directed end-to-end management of 25+ FTTH, FTTT, fiber, and HFC construction projects, ensuring on-time delivery within budget and strict quality standards. Designed redline maps and managed RFPs, negotiating vendor contracts to optimize costs and schedules. Orchestrated collaboration with internal teams and tracked project progress using Workfront and Microsoft Project.

Project Management Workfront Microsoft Project Vendor Management Quality Control

Outside Plant Technician

AT&T

Oct 2021 - Jan 2024 (2 years 3 months)

Led installation, maintenance, and troubleshooting of outside plant (OSP) infrastructure, including fiber optics and copper cabling, ensuring robust network performance. Conducted routine inspections and repairs on critical network components, maintaining system uptime and reliability. Performed diagnostics using OTDR, fiber testers, and cable splicing tools, resolving faults to minimize service d

Outside Plant Network Infrastructure Diagnostics Mentoring

Technical Specialist

Charter Communications

Mar 2018 - Dec 2020 (2 years 9 months)

Installed and configured 200+ routers, modems, and switches monthly, ensuring seamless delivery of broadband, cable, and voice services. Provided expert troubleshooting for complex connectivity issues, resolving 100+ customer cases monthly and escalating critical incidents efficiently. Led coordination of network system upgrades, implementing new technologies to enhance service performance and rel

Troubleshooting Voice Remote Monitoring Customer Service