Open to opportunities

John Edinson Fonseca Dominguez

@johnedinsonfonsecado

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Dedicated Sr Payroll Specialist with strong service and teamwork skills.

Colombia

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

My name is John Edinson Fonseca Dominguez, and I am a dedicated Sr Payroll Specialist with a strong commitment to service and teamwork. With over two and a half years of experience at Solvo Company, I have honed my skills in payroll management and customer service, ensuring accuracy and efficiency in all tasks. My adaptability and quick learning abilities have allowed me to thrive in dynamic environments, making me a valuable asset to any team.

Throughout my career, I have demonstrated excellent interpersonal skills and a focus on continuous learning. My previous roles, including a position as a Travel Associate at IGT Services and a Customer Service Representative at Sutherland Global Services, have equipped me with a diverse skill set that enhances my ability to meet the needs of clients and colleagues alike. I am eager to leverage my experience and skills in a challenging new role that values commitment and teamwork.

Experience

Work history, roles, and key accomplishments

Sr Payroll Specialist

Solvo Company

Aug 2021 - Mar 2025 (3 years 7 months)

Currently working as a Sr Payroll Specialist for Vensure, managing payroll operations and ensuring accuracy. This role involves handling complex payroll tasks and maintaining compliance with relevant regulations.

Payroll Management Vensure Compliance Data Entry HRIS

Travel Associate

IGT Services

Dec 2020 - May 2021 (5 months)

Worked as a Travel Associate for American Airlines, assisting customers with travel arrangements and inquiries. This position required strong communication and problem-solving skills to ensure customer satisfaction.

Customer Service American Airlines Systems Communication Problem Solving

Customer Service Representative

Sutherland Global Services

Mar 2020 - Nov 2020 (8 months)

Provided customer service support, addressing client concerns and resolving issues efficiently. This role honed my ability to manage customer interactions and maintain a high level of service quality.

Customer Service Conflict Resolution Call Center Operations Data Management Communication

Education

Degrees, certifications, and relevant coursework

León XIII School

Vocational Media, Vocational Media

Completed vocational media studies at León XIII School, gaining foundational skills and knowledge in the field. This education prepared for entry-level roles and further professional development.

Institute for the Development of Bilingual Rural Human Potential Ltd. (IDPHU)

Secondary Education, General Studies

Completed secondary education at the Institute for the Development of Bilingual Rural Human Potential Ltd. (IDPHU). This phase of education focused on a comprehensive curriculum, building a strong academic foundation.

Institute for the Development of Bilingual Rural Human Potential Ltd. (IDPHU)

Primary Education, General Studies

Completed primary education at the Institute for the Development of Bilingual Rural Human Potential Ltd. (IDPHU). This foundational stage provided essential literacy and numeracy skills.