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John DeanJD
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John Dean

@johndean

Freelance virtual assistant blending Reddit community growth, content strategy, customer support, and IT support.

Kenya
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What I'm looking for

I’m looking for remote work where I can manage communities, write and optimize content, support customers, and troubleshoot IT—using analytics and AI tools to drive growth, improve engagement, and deliver reliable service.

I’m a freelance virtual assistant delivering remote administrative, technical, marketing, and community management services across industries. I combine clear communication and organized workflow management with a hands-on approach to IT troubleshooting.

On Reddit, I manage accounts end-to-end—daily posting, engagement, moderation, and community management. I conduct subreddit research, develop organic growth strategies, and convert Reddit traffic and engagement into paid subscribers through strategic content placement and audience interaction.

Across content and marketing, I write marketing scripts, promotional content, video scripts, and social media copy tailored to different audiences. I also support analytics-driven improvements, while using AI productivity tools to automate workflows; in parallel, I troubleshoot hardware/software/OS issues and contribute to development and cybersecurity projects like 2FA, file integrity monitoring, data encryption, and intrusion detection.

Experience

Work history, roles, and key accomplishments

FR

Freelance Virtual Assistant

Freelance

Jan 2025 - Jul 2026 (1 year 6 months)

Provided remote administrative, technical, marketing, and community management services. Managed Reddit accounts and community growth, wrote marketing and video scripts, supported digital marketing with performance tracking, and provided IT support including troubleshooting and software development assistance.

Education

Degrees, certifications, and relevant coursework

KCA University logoKU

KCA University

Bachelor of Science in Information Technology, Information Technology

Bachelor of Science in Information Technology at KCA University, expected graduation in 2027.

Moringa School logoMS

Moringa School

Certificate in Cybersecurity, Cybersecurity

2024 - 2024

Completed a Certificate in Cybersecurity course (CompTIA Security+) from June 2024 to November 2024 in Nairobi.

CompTIA logoCO

CompTIA

CompTIA Security+ (CE), Cybersecurity

Earned the CompTIA Security+ (CE) certification in December 2024.

Jomo Kenyatta University of Agriculture and Technology (JKUAT) logoJJ

Jomo Kenyatta University of Agriculture and Technology (JKUAT)

Diploma in Information Technology, Information Technology

2022 - 2024

Studied for a Diploma in Information Technology at JKUAT from May 2022 to June 2024.

MA

Moi Forces Academy

Kenya Certificate of Secondary Education, Secondary Education

2018 - 2022

Completed secondary education at Moi Forces Academy from 2018 to 2022 and received the Kenya Certificate of Secondary Education.

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