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John Benabente

@johnbenabente

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Amazon Account Manager at Engin8 AI Solutions, optimizing product listings and researching products for Amazon.

Philippines

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At Engin8 AI Solutions, I work as an Amazon Account Manager. My headline also highlights product research, SEO, product listing optimization, account management, and troubleshooting.

Previously, I helped Amazon and Wipro Technologies customers by answering product and service questions, resolving problems, and recording account information. At QQ English (Philippines), I supported class scheduling, attendance monitoring, and front-desk inquiries.

Experience

Work history, roles, and key accomplishments

Current

Amazon Account Manager

Current

Engin8 AI Solutions

Oct 2023 - Present (3 years 1 month)

Worked as Amazon Account Manager at Engin8 AI Solutions.

Customer Service Representative

Amazon

Jun 2023 - Oct 2023 (4 months)

Serves customers by providing product and service information and resolving product and service
problems. Attracts potential customers by answering product and service questions and suggesting
information about other products and services. Opens customer accounts by recording account
information

Customer Service Representative

Wipro Technologies

Nov 2019 - Nov 2022 (3 years)

Administrative Assistant

QQ English (Philippines)

Jan 2018 - Aug 2019 (1 year 7 months)

QQ English provides high-quality online English conversation courses. Classes 24 hours, also offers different types of courses to meet any learning needs. And my role as an Admin assistant is to support the company by organizing the class schedules for the teachers, monitor employees attendances, answers inquiries as a front desk.

Education

Degrees, certifications, and relevant coursework

Discovering Your Strengths

Apr 2020

Building Resilience

Apr 2020

Time Management: Working from Home

Apr 2020

Developing Resourcefulness

Apr 2020

Remote Work Foundations

Apr 2020

Managing Stress for Positive Change

Apr 2020

Productivity Tips: Finding Your Productive Mindset

Apr 2020

University of San Jose-Recoletos

Bachelor's degree, Business Administration and Management, General

2014 - 2017

provides a broad and well-rounded foundation in core business disciplines. The program equips students with essential knowledge and practical skills in management, marketing, finance, accounting, human resources, and operations. It emphasizes critical thinking, problem-solving, communication, and ethical decision-making to prepare graduates for diverse roles in the business environment. With its f