I seek a senior operations role where I can lead multi-site teams, manage projects, drive efficiencies, and deliver measurable cost, safety, and service improvements.
Joe Volker
@joevolker
Facilities and operations leader driving capital projects, compliance, and operational excellence.
What I'm looking for
I am a strategic facilities, operations, and project management leader with 15+ years directing multi-site environments, capital planning, construction, and service operations across healthcare, senior living, and higher education. I have led large cross-functional teams, managed $11M+ in operating and capital budgets, and delivered 350+ residential turns/remodels and 15 commercial construction projects on time and on budget.
I specialize in CMMS implementation, vendor negotiation, compliance (CMS, life safety, building, and fire codes), sustainability initiatives including LEED Platinum projects, and KPI-driven performance management. I am known for strengthening customer and resident experience, driving cost reductions, modernizing operations, and building high-performing teams focused on measurable outcomes.
Experience
Work history, roles, and key accomplishments
Corporate Director of Facilities
Maple Knoll Communities, Inc.
Jan 2020 - Present (6 years)
Promoted to Corporate Director of Facilities to lead multi-site facilities operations, directing a 44-person workforce and managing $8M operating and $3M capital budgets while delivering 350+ residential turns and 15 commercial projects on time and on budget.
Director of Environmental Services
Maple Knoll Communities, Inc.
Jan 2014 - Jan 2020 (6 years)
Led environmental services and operations across campus functions, improving productivity and retention while standardizing workflows and managing large-scale preventive maintenance and work-order programs.
Coordinator of Renovation Projects
University of Cincinnati
Jan 2009 - Jan 2014 (5 years)
Oversaw facilities operations for 10 library facilities and managed a $1.2M renovation budget and 25+ renovation projects, improving service environments and advising senior leadership on capital planning.
Remodeling Specialist
PJV Remodeling
Nov 2003 - Jan 2009 (5 years 2 months)
Performed residential remodeling work including kitchens, bathrooms, decks, and roofing, delivering high-quality finishes and improving property value and customer satisfaction.
Corps Member
AmeriCorps National Civilian Community Corps
Feb 2008 - Nov 2008 (9 months)
Served in a national service program focused on disaster recovery and community projects, completing a 10-month contract and receiving national service awards for performance and dedication.
Education
Degrees, certifications, and relevant coursework
Ohio University
Bachelor of Science, Communication Systems Management
Completed a Bachelor of Science in Communication Systems Management with a minor in Business Administration in 2006.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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