Jocelyn Valadez

Communicated daily with customers and workers via phone, email, and text applications. Generated weekly payroll for 150-200 workers and processed accounts receivables for 20-30 companies. Increased revenue in the Del Rio, Eagle Pass, Uvalde, and Laredo areas by 50% through effective recruitment and administration of drug tests and new hire orientations.

Maintained up-to-date physician charts and recorded monthly meeting minutes for all departments. Verified medical licenses and certificates of insurance to finalize physician hiring processes. Provided assistance with accounts payable as needed.

Consistently communicated with patients and managed accounts payable for three medical centers. Completed the hiring process, including insurance benefits and orientation for new employees. Oversaw day-to-day operations for all three clinics and successfully opened a new business office, ensuring compliance.

Entered new patients and providers into the system, verifying client qualifications and medical insurance. Processed payroll for Del Rio and surrounding towns, including Laredo and San Antonio. Maintained client and home health worker charts, conducting regular audits to ensure accuracy.

Organized the cashier area and managed money handling, including submitting credit card payments. Provided excellent customer service to all patrons. Ensured efficient and accurate transaction processing.

Assisted secretaries with phone calls and organized the department's move to a new location. Stored curriculum files to USB and delivered curriculum to schools every six weeks. Provided essential administrative support to the department.

Completed high school education and received a diploma.

Obtained a Certified Billing & Coding Specialist Diploma. The program focused on the principles and practices of medical billing and coding.