Open to opportunities

Jobel Callope

@jobelcallope

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Social Media Manager with a passion for impactful digital engagement.

Philippines

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What I'm looking for

I seek a role in a dynamic company that fosters growth and creativity.

I am a dedicated Social Media Manager with a strong background in culinary arts and data labeling. My journey began with a degree in Culinary from the Philippine Women's University, where I honed my skills in customer service and communication. Over the years, I have transitioned into the digital landscape, where I thrive on helping brands build their online presence and engage authentically with their audience.

At Appen Services Philippines, I specialized in data labeling, ensuring high standards of accuracy and consistency. My experience at Phrosphere Food Services and Philippine Epson Optical Inc. has equipped me with a diverse skill set, including copywriting, video editing, and graphics editing. I am passionate about creating engaging content that resonates with target audiences and supports marketing strategies.

I am eager to contribute to a progressive company that values innovation and collaboration. I believe in the power of storytelling through social media and aim to create a sense of community where followers feel valued and engaged.

Experience

Work history, roles, and key accomplishments

Healthcare Benefits Specialist

Teleperformance

Sep 2024 - Present (9 months)

Handled inquiries regarding healthcare benefits, policies, and services, explaining coverage details and co-pays. Addressed billing concerns, claims disputes, and coverage denials, meticulously recording call details for quality assurance.

Customer Service Healthcare Benefits Billing Disputes Claims Management Quality Assurance

Data Labeler

Appen Services Philippines

Sep 2020 - Present (4 years 9 months)

Performed data labeling, assigning labels to text, images, audio, or video based on specific guidelines. Added metadata to datasets and ensured high standards of accuracy and consistency in annotations.

Data Labeling Data Annotation Metadata Management Quality Assurance Annotating Data Entry

Quality Control Inspector

Isorena Hoya Glass Disk Inc.

May 2012 - Present (13 years 1 month)

Examined raw materials and in-process production for defects and inconsistencies. Utilized tools and equipment to measure and test products, ensuring adherence to specifications.

Quality Control Equipment Quality Assurance

Production Operator

Philippine Epson Optical Inc.

Nov 2011 - Present (13 years 7 months)

Set up, operated, and monitored production equipment to maintain workflow and meet output targets. Maintained accurate records of production data, including quantities and downtime.

Workflow Management Quality Control Manufacturing Processes

Food Service Staff

Phrosphere Food Services

Feb 2011 - Present (14 years 4 months)

Warmly welcomed and greeted guests, explaining menu items as needed. Efficiently took orders and professionally addressed customer inquiries or complaints.

Customer Service Order Taking