Open to opportunities

Joan Pemida

@joanpemida

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Manager and communications professional skilled in event execution, reporting, and customer-focused service.

Nigeria

Message

What I'm looking for

I’m looking to join an organization where my leadership, reporting, and communication strengths can deliver tangible value—while I continue developing myself. I want to contribute to customer satisfaction, smooth operations, and effective event or welfare coordination.

I am a dedicated graduate of mass communication, bringing leadership experience across communication, welfare coordination, hospitality, and event management. I’m a highly motivated, enthusiastic communicator who works well at all levels, solves problems resourcefully, and stays results oriented through attention to details.

In my most recent role as a Manager at Uwayens Events and Bridals, I handle event budgeting, evaluate event performance after every event, oversee logistics, hire personnel, and manage documentation and reporting. Earlier roles strengthened my information editing and dissemination, public relations, welfare outreach coordination, staff management, and administrative/customer service work, including bookings, sales, and digital marketing activities.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Uwayens Events and Bridals

Dec 2021 - Present (4 years 8 months)

Managed event budgeting and event execution, including scheduling speakers and overseeing logistics. Handled documentation and reporting and evaluated event performance after each event.

Event Execution Event Planning Logistics Coordination Project Planning Documentation Reporting Budget Management

Current

Welfare Manager

Current

Hub of Love (NGO)

Nov 2021 - Present (4 years 9 months)

Coordinated welfare outreach and sensitization activities and supported welfare disbursement coordination.

Sensitization Center Coordination Welfare Disbursement Coordination

Current

Online Volunteer

Current

VIO Kenya

Created awareness and supported content creation and graphic design for VIO as part of a volunteer assignment.

Content Creation Graphic Design

Communication Unit

NYSC, IRS

Nov 2020 - Oct 2021 (11 months)

Supported communication work through information gathering and information editing, with a focus on public relations.

Gathers Information Public Relations

Hotel Manager

PaconSu Lodge and Apartments

Oct 2018 - Sep 2020 (1 year 11 months)

Managed hotel staff and coordinated day-to-day operations through delegation and supervision. Oversaw budgets and expenses and planned activities to support operations.

Staff Management Delegators Supervision Budget Management Expense Management

Secretary/Customer Service Rep

Questrom Business School

Mar 2018 - Oct 2018 (7 months)

Served as secretary and customer service representative, handling document filing, email responses, and client interactions. Managed customer databases, handled customer complaints, and collected customer feedback.

Customer Service Complaint Handling Customer Management Typing

Secretary/Sales and Ticketing Officer

Aclone Channels Limited

Jun 2014 - Jul 2015 (1 year 1 month)

Booked flight tickets and hotel reservations, handled client inquiries, and planned travel itineraries. Also took meeting minutes, filed client travel records, and supported digital marketing activities.

Flight Reservation Hotel Reservations Client Inquiries Digital Marketing Meeting Minutes Client Records Sales Support

Sales Representative

Ojeyomi Farms

Sep 2013 - Jun 2014 (9 months)

Sold farm produce and maintained store stock by taking inventory. Built customer relationships, educated customers on products, and prepared monthly and weekly reports.

Sales Record keeping Customer Relationship Management Product Education Reporting