Open to opportunities

Mathew Martins

@mathewmartins

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Event project manager specializing in event décor, customer service, and end-to-end event execution.

Nigeria

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What I'm looking for

I seek event-focused roles where I can manage end-to-end execution, collaborate with vendors and teams, grow in project management, and deliver exceptional client experiences.

I am an event project manager focused on event decoration, planning, and customer engagement, delivering creative and timely experiences. I manage end-to-end project execution from client consultations to on-site delivery while prioritizing client satisfaction.

My background includes hands-on event coordination, vendor management, team supervision, and customer service roles at organizations such as Multichoice Nigeria and radio broadcast support at Radio Lagos / Eko FM. I hold an Ordinary National Diploma and a Higher National Diploma from Lagos State Polytechnic and have completed certifications in project management, event planning, customer service, and fire safety.

I bring strong communication, time management, problem-solving, and team collaboration skills, plus practical experience with Microsoft Excel, graphics design, and AI tools to improve efficiency and client outcomes. I aim to create memorable events while maintaining community and client relationships.

Experience

Work history, roles, and key accomplishments

Intern Editor

Radio Lagos / Eko FM

Jan 2020 - Jan 2021 (1 year)

Assisted in gathering, verifying and preparing news reports, supported live production with scripting and editing, and researched content to provide accurate information for broadcast.

Research Scripting On Air Coordination Team Collaboration Time Management

Customer Service Representative

Multichoice Nigeria

Jan 2019 - Jan 2020 (1 year)

Provided multi-channel customer support resolving inquiries and complaints, maintained product knowledge to improve issue resolution, and contributed to customer retention through empathetic, solution-driven service.

Customer Support CRM Product Knowledge Cross Functional Collaboration Communication Problem Solving

Assistant Event Coordinator

Overcomer Center

Jan 2016 - Jan 2018 (2 years)

Assisted planning and coordination of weddings, parties, and corporate events, supported decoration set-ups to client specifications, and managed vendor logistics and on-site supervision to meet deadlines and budgets.

Event Coordination Decoration Vendor Management Logistics Budgeting Time Management

Project Manager

Event Decors & C.S.R

Manage end-to-end event decoration and project execution from client consultation to delivery, improving customer satisfaction and ensuring timely, on-budget event delivery. Coordinate vendors and supervise teams to deliver memorable event experiences.

Event Planning Event Decoration Customer Service Team Supervision Project Management Logistics Time Management

Education

Degrees, certifications, and relevant coursework

Lagos State Polytechnic, Ikorodu

Higher National Diploma, Customer Service

2021 - 2024

Completed a Higher National Diploma with coursework and practical experience in customer relationship management and cross-functional service resolution.