Mathew Martins
@mathewmartins
Event project manager specializing in event décor, customer service, and end-to-end event execution.
What I'm looking for
I am an event project manager focused on event decoration, planning, and customer engagement, delivering creative and timely experiences. I manage end-to-end project execution from client consultations to on-site delivery while prioritizing client satisfaction.
My background includes hands-on event coordination, vendor management, team supervision, and customer service roles at organizations such as Multichoice Nigeria and radio broadcast support at Radio Lagos / Eko FM. I hold an Ordinary National Diploma and a Higher National Diploma from Lagos State Polytechnic and have completed certifications in project management, event planning, customer service, and fire safety.
I bring strong communication, time management, problem-solving, and team collaboration skills, plus practical experience with Microsoft Excel, graphics design, and AI tools to improve efficiency and client outcomes. I aim to create memorable events while maintaining community and client relationships.
Experience
Work history, roles, and key accomplishments
Intern Editor
Radio Lagos / Eko FM
Jan 2020 - Jan 2021 (1 year)
Assisted in gathering, verifying and preparing news reports, supported live production with scripting and editing, and researched content to provide accurate information for broadcast.
Customer Service Representative
Multichoice Nigeria
Jan 2019 - Jan 2020 (1 year)
Provided multi-channel customer support resolving inquiries and complaints, maintained product knowledge to improve issue resolution, and contributed to customer retention through empathetic, solution-driven service.
Assistant Event Coordinator
Overcomer Center
Jan 2016 - Jan 2018 (2 years)
Assisted planning and coordination of weddings, parties, and corporate events, supported decoration set-ups to client specifications, and managed vendor logistics and on-site supervision to meet deadlines and budgets.
Project Manager
Event Decors & C.S.R
Manage end-to-end event decoration and project execution from client consultation to delivery, improving customer satisfaction and ensuring timely, on-budget event delivery. Coordinate vendors and supervise teams to deliver memorable event experiences.
Education
Degrees, certifications, and relevant coursework
Lagos State Polytechnic, Ikorodu
Higher National Diploma, Customer Service
2021 - 2024
Completed a Higher National Diploma with coursework and practical experience in customer relationship management and cross-functional service resolution.
Lagos State Polytechnic, Ikorodu
Ordinary National Diploma, Customer Service
2019 - 2020
Completed an Ordinary National Diploma in Customer Service, focusing on customer support, inquiry handling, and service delivery.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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