
Joan Egwuenu
@joanegwuenu
Client services professional at ADAPT Community Network who supported 20+ clients and their families.
What I'm looking for
At ADAPT Community Network, I served as the primary contact for 20+ clients and their families, coordinating appointments and maintaining client records and progress reports in MediSked. I also trained and onboarded new staff on internal systems and documentation procedures.
At Delmonico's Restaurant, I handled guest inquiries, reservations and issue resolution in a fine-dining setting. I also create content for JoanInFashion, manage brand partnerships and report campaign performance.
Experience
Work history, roles, and key accomplishments
Content Creator & Brand Partnerships
JoanInFashion
Jan 2023 - Present (3 years 10 months)
Manage two social accounts, plan content calendars, negotiate brand partnerships, and track performance data.
Client Rehabilitation Specialist
ADAPT Community Network
Feb 2022 - Dec 2025 (3 years 10 months)
Served as primary point of contact for 20+ clients and families, maintained records in MediSked, coordinated schedules, and trained new staff.
Client Relations Manager
Delmonico's Restaurant
Jan 2018 - Mar 2020 (2 years 2 months)
Managed guest communications, reservations, and issue resolution in a high-volume fine-dining environment, coordinating front-of-house operations.
Legal Assistant (Intern)
Law Offices of Kelvin Richards
Jun 2017 - Aug 2017 (2 months)
Drafted correspondence, organized case documentation, and supported scheduling and office operations.
Education
Degrees, certifications, and relevant coursework
Hunter College, City University of New York
Bachelor of Arts, English (Creative Writing)
Bachelor of Arts in English with a focus on Creative Writing, completed in 2018.
Borough of Manhattan Community College
Associate of Arts, Writing & Literature
Associate of Arts in Writing and Literature, completed in 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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