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Júlia PaganJP
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Júlia Pagan

@jliapagan

I improve release confidence for mission-critical airline operations software through rigorous QA.

Zimbabwe
Message

At SITA, I help deliver mission-critical airline operations software for global aviation customers, contributing to release readiness, regression planning, and release-risk assessment across Product, Development, and QA teams.

I'm the primary QA resource for backend validation, using API testing, SQL verification, and environment investigations to validate data integrity and troubleshoot complex integration behavior. I bring an Aerospace Engineering background to challenge requirements, validate airline operational workflows, and strengthen test coverage.

Previously, I independently planned and executed end-to-end testing for a full production release as the sole QA for a critical airline operations application. I built and maintained a 2,000+ case TestRail regression suite across web, iOS, backend, and API functionality, and documented 150+ defects in Jira before release.

I've also worked as a Product Owner Intern, managing a 200+ item Jira backlog and coordinating SAML authentication delivery. I improve QA workflows through structured test reviews, documentation, AI-assisted practices, and knowledge sharing, and received the 2025 SITA Bravo Award for my contributions to software quality and user experience.

Experience

Work history, roles, and key accomplishments

SITA logoSI
Current

Associate Quality Assurance Analyst

Aug 2025 - Present (1 year)

Played a key role in delivering three major releases of SITA's next-generation operations platform by shaping release readiness, contributing to regression planning, and supporting release risk assessment. Served as the team's primary QA resource for backend validation, leading API testing, SQL verification, and environment investigations.

Education

Degrees, certifications, and relevant coursework

Polytechnic University of Catalonia - ESEIAAT logoPE

Polytechnic University of Catalonia - ESEIAAT

Master of Science, Aerospace Engineering

2022 - 2024

MSc in Aerospace Engineering with a specialization in Propulsion.

Polytechnic University of Catalonia - ESEIAAT logoPE

Polytechnic University of Catalonia - ESEIAAT

Bachelor of Engineering, Aerospace Engineering

2018 - 2022

Bachelor's degree in Aerospace Vehicle Engineering.

Tech stack

Software and tools used professionally

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