JF
Open to opportunities

Jimisayo Fredrick

@jimisayofredrick

Results-driven Product Manager with expertise in operations and strategy.

Nigeria

What I'm looking for

I seek a dynamic role that fosters innovation and collaboration, allowing me to leverage my skills in product management and operations to drive impactful results.

I am a results-driven Operations, Product, and Project Manager with extensive experience in Fintech, Logistics, and Technology. My expertise lies in strategic planning, process improvement, and resource allocation, which have consistently driven efficiency and cost reduction in my roles. I have successfully managed product lifecycles, conducted market analysis, and collaborated with cross-functional teams to align products with business goals.

In my current role as a Senior Operations Manager & Product Manager at Finnew Fintech Ltd., I directed daily operations, managing over 200 employees and achieving a 95% loan recovery rate. I have streamlined workflows and implemented process improvements that resulted in significant cost reductions and productivity boosts. My leadership in managing flagship digital products has driven user engagement and satisfaction, showcasing my ability to enhance operational performance and achieve organizational objectives.

Experience

Work history, roles, and key accomplishments

FL
Current

Senior Operations & Product Manager

Finnew Fintech Ltd.

May 2022 - Present (3 years 1 month)

Directed daily operations and administration, managing 200+ employees and 21 loan collection teams across two branches, achieving a 95% loan recovery rate. Managed three flagship digital products: SwiftNaira, FitLoan, and Nmoney, overseeing product strategy, development, and execution. Tracked product performance metrics, aligning features with customer needs, resulting in a 30% growth in active u

ZC

Associate Product Manager

ZartTalent Project Capstone

Aug 2024 - Present (10 months)

Worked closely with the design team on Pathway, a talent management platform aimed at streamlining recruitment and career development processes. Defined product requirements and collaborated with designers to create user-centric interfaces, enhancing platform usability and engagement. Conducted user feedback sessions to guide design iterations, resulting in a 30% improvement in user satisfaction.

FU

Community Operations

Fresh Farm US

Jun 2022 - Present (3 years)

Engaged directly with Chinese-speaking customers, and provided support to enhance their experience and build stronger community relationships. Developed and executed community outreach programs and engagement strategies, resulting in a 30% increase in customer retention. Coordinated cross-cultural communication between Mandarin and English-speaking stakeholders to support community-building initia

VN

Product Specialist & Mobile Test Engineer

Vivo Nigeria

Jun 2021 - Present (4 years)

Collaborated with engineering and product development teams to streamline testing procedures, reducing the product development cycle by 15%. Coordinated with global teams in China and Nigeria, utilizing bilingual communication skills to align operations and ensure project success. Utilized testing tools such as QPST, QXDM, and ADB to log errors, prepare bug reports, and assess product performance.

SA

Operations Manager

Speedaf Nigeria & China Nigeria Industrial Association

Aug 2019 - Present (5 years 10 months)

Managed operations across three key branches: Surulere, Lagos Island, and Festac, ensuring seamless logistics and service delivery. Supervised a team of 150+ employees, optimizing daily operations to enhance customer satisfaction and service efficiency. Conducted logistics analysis to streamline delivery routes, reducing transportation costs and improving delivery times, resulting in a 20% increas

Education

Degrees, certifications, and relevant coursework

University of Lagos logoUL

University of Lagos

Bachelor of Arts, Arts

Studied at the University of Lagos, completing a Bachelor of Arts degree. Focused on developing a strong academic foundation in various subjects.

Tech stack

Software and tools used professionally

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Jimisayo Fredrick - Senior Operations & Product Manager - Finnew Fintech Ltd. | Himalayas