Open to opportunities

Jiminez Glanton

@jiminezglanton

Message

Detail-oriented technical evaluation specialist ensuring system accuracy, compliance, and operational reliability.

United States

Message

What I'm looking for

I seek a role evaluating and improving mission-critical systems within a collaborative, security-focused organization where I can drive compliance, reliability, and process improvements.

I am a detail-oriented technical professional with extensive experience in systems evaluation, quality assurance, and analytical problem-solving across complex operational environments.

I have served as a subject matter expert evaluating system performance, identifying operational weaknesses, and delivering structured assessments to ensure mission-critical accuracy and reliability.

My background includes leading evaluations and implementations of mission-critical systems, producing technical documentation and procedural guidance, and collaborating with cross-functional and global teams to resolve complex issues.

I hold a B.S. in Computer Science with collaterals in Mathematics and Business and several certifications in AI, data fundamentals, cloud platform and infrastructure, productivity solutions, ITIL, and Security+. I seek roles where I can apply rigorous evaluation standards, improve system integrity, and support operational excellence.

Experience

Work history, roles, and key accomplishments

Technical Evaluation Specialist

Agile-Defense

Mar 2020 - Aug 2025 (5 years 5 months)

Served as SME evaluating mission-critical systems, identifying operational weaknesses, and delivering structured assessments and documentation that improved system accuracy and reliability across Combined Air Operations Command.

Evaluation Systems Quality Assurance Technical Documentation Compliance Testing Process Optimization Root Cause Analysis Cross Functional Collaboration User Support

Systems Operations Analyst

GDIT

Jan 2019 - Mar 2020 (1 year 2 months)

Monitored and validated complex system configurations, identified anomalies, and provided analytical assessments and troubleshooting to maintain accuracy and reliability for operational missions.

System Monitoring Performance Analysis Troubleshooting Log Analysis Operational Support Quality Assurance

Technical Operations Specialist

CSRA

Nov 2016 - Jul 2017 (8 months)

Evaluated system configurations for compliance with security and operational standards, developed site-specific documentation, and served as escalation point to resolve complex technical and security issues.

& Compliance Technical Documentation Troubleshooting Asset Management Process Improvement

Technical Support Analyst

CACI

Sep 2015 - Nov 2016 (1 year 2 months)

Provided technical support and analysis for enterprise systems, collaborated with engineering teams to resolve issues, and supported NATO and coalition users during system migrations and operational deployments.

Technical Support Performance Analysis Troubleshooting

Quality Assurance Analyst

GDIT

Jul 2014 - Jun 2015 (11 months)

Delivered QA and technical support for enterprise systems, assessed configurations for compliance, monitored usability metrics, and supported enterprise system migration efforts to improve performance and security.

Quality Assurance User Provisioning Performance Monitoring & Compliance Metrics Analysis