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Jéhu GermainJG
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Jéhu Germain

@jhugermain

Customer service agent at Ecco Outsourcing Group who handled customer requests and resolved complaints across multiple channels.

Haiti
Message

At Ecco Outsourcing Group, I provided customer service across multiple channels, responded to inquiries, and offered suitable solutions. I also handled complaints and updated information in company systems.

At Pizza Pizza Canada, I supported customers remotely by phone and other channels, answered questions, resolved issues, and entered and verified order information.

At Nue Age Dominicana, I spoke with customers to understand their needs, presented products and services, and followed up on requests. I bring experience in customer support, sales, and remote work, and I speak Haitian Creole, French, and English.

Experience

Work history, roles, and key accomplishments

ND

Sales Agent

Nue Age Dominicana

Jan 2023 - Jan 2024 (1 year)

Communicated with customers to identify needs, presented products, and followed up on requests. Met individual targets and developed strong communication and negotiation skills.

Education

Degrees, certifications, and relevant coursework

UD

Université Chrétienne du Nord d'Haïti

Faculty of Arts, Fine Arts

Studied at the Faculty of Arts / Fine Arts at Université Chrétienne du Nord d'Haïti, located in Limbé, Haiti, with an expected completion in 2018.

Tech stack

Software and tools used professionally

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