JMJhuana Marie Maniclang
@jhuanamariemaniclang
Detail-oriented Data Entry Specialist with 3 years of experience.
PhilippinesWhat I'm looking for
I am a detail-oriented and highly efficient Data Entry Specialist with over three years of experience managing data with accuracy and speed. My proficiency in data management systems and spreadsheet software allows me to perform data entry tasks while maintaining data integrity and ensuring timely project completion. I pride myself on my strong communication skills and excellent organizational abilities, which enable me to deliver high-quality work while maintaining confidentiality and meeting deadlines.
Throughout my career, I have adapted to fast-paced work environments and successfully managed multiple tasks simultaneously. At CapSwagUSA, I maintained quick response rates for chat clients, created quotes and work orders for custom apparel, and handled sensitive client data with care. My previous experience as a Guest Relations Manager at DonHo Social Kitchen and Bar in Singapore further honed my customer service skills, where I effectively addressed guest requests and complaints while managing marketing activities for the restaurant.
Experience
Work history, roles, and key accomplishments
Data Entry Specialist
CapSwagUSA
Apr 2022 - Present (3 years 2 months)
Maintained quick response rates for chat clients and created quotes and work orders for custom apparel customers. Managed purchase orders for blank products and handled sensitive client data with care, while also creating and editing client logos and product descriptions.
Store Manager
BreadTalkPhilippines
Jul 2019 - Mar 2020 (8 months)
Drove Key Performance Indicators (KPIs) and sales to achieve targets, while performing regular maintenance inspections of all store areas. Reviewed daily sales reports, supervised monthly physical store inventory, and secured confidential information and documents.
Guest Relations Manager
DonHo Social Kitchen and Bar
Oct 2017 - Dec 2018 (1 year 2 months)
Managed guest reservations and ensured customer satisfaction by walking through the dining room during service. Addressed guest requests and complaints, and handled marketing activities for two food outlets, including social media management and newsletter creation.
Barista, Shift Supervisor
StarbucksPhilippines
Jan 2013 - Dec 2017 (4 years 11 months)
Assisted the store manager in executing store operations during scheduled shifts, deploying partners and delegating tasks to maintain the Starbucks Experience. Provided customers with prompt service, quality beverages and products, and maintained a clean and comfortable store environment.
Education
Degrees, certifications, and relevant coursework
ULUniversity of Perpetual Help System - Laguna
Bachelor of Science in Hotel and Restaurant Management, Hotel and Restaurant Management
Studied Hotel and Restaurant Management. Gained knowledge and skills in hospitality operations, customer service, and business management.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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