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Jhonatan Ureña Santiago

@jhonatanureasantiago

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OSS Integration Engineer at Ericsson deploying ENM and ENIQ, migrating BSC and MSC nodes from OSS to ENM.

Mexico

Message

At Ericsson, I work as an ENM & ENIQ Integration Engineer, handling BSC and MSC node migrations from OSS to ENM and initial deployments of ENM and ENIQ.

I also deploy and configure EVNFM, EIC, scsENM, cENM, and EDA, and administer Kubernetes, Docker, Helm, and OpenStack environments. My work includes production troubleshooting and root cause analysis for ENM and ENIQ.

Previously, at Esmero Solutions of Mexico, I administered core network components and supported VoLTE service continuity. As an Intern at Huawei Technologies de Mexico, I provided technical support for a Mexico VoLTE project deployment.

Experience

Work history, roles, and key accomplishments

Current

ENM & ENIQ Integration Engineer

Current

Ericsson

Dec 2021 - Present (4 years 10 months)

Responsible for BSC and MSC node migration and integration from OSS to ENM, including initial deployment, software upgrades, and feature configuration. Managed Linux and Windows servers, Kubernetes, Docker, Helm, OpenStack, and VMware environments, with advanced troubleshooting and root cause analysis in production.

ENM ENIQ OSS BSC MSC Linux Red Hat Enterprise Linux Windows Server Kubernetes Docker Helm OpenStack VSphere VMware ESXi VCenter SAN NAS NFS LUNs Multipath OMBS License Management NetAn BASH Ansible Jira

Technical Responsible

Esmero Solutions of Mexico

Oct 2020 - Feb 2021 (4 months)

Administered core network components including PCRF, HSS, SMSC, and DRA, ensuring continuity of VoLTE services. Implemented and validated core elements, handled SIM-based service activation, and provided customer support and issue resolution.

PCRF HSS SMSC DRA Maps Diameter VoLTE IVR Virtual Machines OCS Subscriber Management Troubleshooting Customer Support

Intern

Huawei Technologies de Mexico

Oct 2019 - Sep 2020 (11 months)

Provided technical support for Mexico VoLTE project deployment, monitoring and managing core network elements using Huawei U2020 platform. Assisted in maintenance windows, prepared RFCs, and technical documentation including HLD/LLD and KPI reports.