At Lean Solutions Group, where I support Engaged Financial, I process 400+ customer payments daily and manage approximately $20M–$24M USD in monthly payment volume across 100+ accounts.
I apply and match ACH, wire, and check payments to customer balances, and research unapplied cash, discrepancies, and deductions to keep accounts receivable records accurate.
I also handle cash posting, payment allocation, and reporting using Microsoft operational systems. I work with internal teams to resolve payment-related issues and support timely transaction processing.
My background includes customer service at 24-7 Intouch. I also studied industrial electricity at Unidades Tecnológicas de Santander and completed electrical training at Servicio Nacional de Aprendizaje (SENA).
