J Gibson
@jgibson
I optimize Medicaid systems through Jira administration, business analysis, and quality assurance.
United StatesWhat I'm looking for
At Deloitte, I manage the AMS Appeals and Medicaid Jira dashboard, lead status meetings, and gather end-to-end requirements for New York State Department of Health Medicaid initiatives. I translate complex business needs into FDDs, manage change requests, and connect business, QA, and technical teams across Agile work streams.
I've supported healthcare and Medicaid programs at CDPHP, NTT DATA, Public Consulting Group, NYS Department of Health, and NYSTEC through UAT, SQL data validation, claims processing, change management, technical documentation, and defect resolution. I focus on improving quality, reducing defects, maintaining compliance, and delivering clear documentation that supports successful system changes.
Experience
Work history, roles, and key accomplishments
Manage the AMS Appeals and Medicaid Jira dashboard, updating tickets and leading weekly status meetings. Lead end-to-end requirements gathering for NYS Department of Health Medicaid initiatives, translating business needs into detailed FDDs.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Master's, Healthcare Leadership
Pursued a Master's degree in Healthcare Leadership.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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