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Jesus Alexander Lezama Alvarez

@jesusalexanderlezama

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Senior Quality Engineer driving CAPA, audits, and continuous improvement for reliable operations.

Mexico

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What I'm looking for

I’m looking to grow in roles where I can lead quality systems, CAPA effectiveness, and audits, working with cross-functional teams in manufacturing to improve reliability, reduce defects, and strengthen customer confidence through measurable KPI results.

I’m a Senior Quality Engineer with 8+ years of experience in the manufacturing industries, focused on quality systems, customer issue resolution, supplier management, CAPAs, KPI monitoring, audits, and continuous improvement.

I coordinate cross-functional teams to resolve concerns, implement corrective actions, and drive operational excellence in multinational environments—translating ISO requirements into inspection criteria, work instructions, and standards that teams can execute.

I lead root cause investigations using structured problem-solving and quality tools such as 8Ds, 5 whys, Pareto charts, histograms, brainstorming, and cause-and-effect analysis, then verify effectiveness through follow-up audits and quality management system compliance.

Alongside quality execution, I’ve supported incoming inspection, process auditing, technical support teams, and supplier evaluation. I also bring Lean Six Sigma (green belt) thinking and strong ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 grounding to strengthen performance, fleet reliability, and continuous improvement.

Experience

Work history, roles, and key accomplishments

Lead Quality Engineer

Progress Rail Maintenance

Oct 2024 - May 2026 (1 year 7 months)

Interpreted and applied ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 requirements to improve fleet reliability and operational standards. Led root-cause investigations and implemented quality standards, inspection criteria, work instructions, and audit/technical support activities across cross-functional teams.

ISO 9001 ISO 14001 ISO 45001 Root Cause Analysis Internal Auditing Process Improvement

Quality Management Coordinator

Ferro Piezas Alanisa Softwares

Nov 2018 - Jun 2021 (2 years 7 months)

Verified compliance and implementation of quality management system requirements while monitoring and presenting key process performance indicators. Supported quality procedure development, conducted 5S evaluations, delivered staff training on quality topics, and raised awareness of corrective and preventive improvement actions.

Quality Management Systems KPI Reporting 5S Methodology Quality Procedures Work Instructions Training And Awareness Corrective And Preventive Actions

Quality Coordinator

Arrow Electronics

Jun 2021 - Present (5 years)

Resolved customer order processing problems and discrepancies by developing and implementing operating procedures, work instructions, and quality standards. Monitored quality KPIs, performed internal audits, and led initiatives to reduce defects and improve service-level performance.

Quality Management Systems Internal Auditing KPIs Process documentation Lean Six Sigma

Education

Degrees, certifications, and relevant coursework

Universidad Tecnológica de Tabasco

Industrial Maintenance Engineer, Industrial Maintenance Engineering

2013 - 2017

Completed an Industrial Maintenance Engineer program at Universidad Tecnológica de Tabasco from 2013 to 2017, earning a professional title/certificate.