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Jess User

@jessuser20

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Growth marketer at CASETiFY who planned UGC strategies and optimized Meta Ads across global and European markets.

South Korea

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At CASETiFY, I planned UGC content strategies and creative directions based on campaign objectives and performance insights. I analyzed UGC and paid social results to identify strong-performing content and inform future campaign best practices.

I also managed and optimized Meta Ads campaigns across global and European markets. Earlier at CASETiFY, I coordinated product shipments for 100+ KOL projects and handled daily customer inquiries in Cantonese, English, and Chinese.

Experience

Work history, roles, and key accomplishments

Growth Marketing Associate

CASETiFY

Jan 2023 - Oct 2025 (2 years 9 months)

Planned UGC content strategies and creative directions based on campaign objectives and performance insights. Analyzed UGC and paid social performance to identify high-performing content and develop best practices for future campaigns.

UGC Planning Performance Marketing Meta Ads Content Strategy Campaign Optimization Creative Performance Analysis Content Localization Project Coordination Meta Ads Manager Excel PowerPoint Google Workspace Canva Photoshop DaVinci Resolve

Contract Project Assistant

CASETiFY

Sep 2022 - Dec 2022 (3 months)

Coordinated product shipments for 100+ KOL projects, ensuring accurate and timely delivery. Tracked shipment status and project progress while maintaining project records.

Project Coordination Shipment Tracking Record keeping

Part-Time Customer Service Assistant

CASETiFY

Oct 2021 - Aug 2022 (10 months)

Handled 50+ daily customer inquiries in Cantonese, English, and Chinese. Resolved customer issues through clear written communication while maintaining accurate records.

Customer Service Multilingual Communication Written Communication Record keeping