Jessica Toro
@jessicatoro
Experienced AP Manager with a strong background in loss prevention.
United StatesWhat I'm looking for
As an accomplished AP Manager with extensive experience in loss prevention and security, I have successfully managed teams and implemented strategies that significantly reduce theft and fraud. My career began at Bank of America, where I honed my skills in fraud detection, monitoring credit card accounts, and providing exceptional customer service. Over the years, I transitioned to Target, where I played a pivotal role in initiating and supporting investigations across multiple stores, driving a positive culture, and collaborating with law enforcement to enhance safety.
In my most recent role as Office Manager at Bridging the Gap, I have supported a team of drivers, ensuring safe transportation for displaced children while maintaining communication with various stakeholders. My ability to multitask and manage diverse responsibilities has been crucial in delivering high-quality service. I am passionate about fostering a safe environment and am eager to bring my expertise in management and loss prevention to a new opportunity that offers growth and development.
Experience
Work history, roles, and key accomplishments
Office Manager
Bridging the Gap, LLC
Aug 2021 - Present (4 years)
Supported 25-30 drivers daily with route assistance and communicated with various parents, schools, and school districts. Safely transported displaced children to and from school, supporting multiple districts and schools.
In Home Caregiver
JVES
Jul 2020 - Present (5 years 1 month)
Provided in-home caregiving for a spouse, assisting with daily tasks, appointment transportation, and meal prepping. Cared for a daughter during hybrid and virtual learning, including school transportation and meal preparation.
AP Manager
Target
Aug 2019 - Present (6 years)
Operated as a one-person team in a low-risk store, performing safe and secure walks and responding to daily emergencies. Successfully apprehended shoplifters and ran reports to identify dishonest activity.
Investigator
Target
Aug 2014 - Present (11 years)
Initiated and supported internal and external investigations across approximately 52 stores, collaborating to close alerts and resolve theft. Specialized in counterfeit detection, check fraud, and credit card fraud detection.
Protection Specialist
Target
Apr 2013 - Present (12 years 4 months)
Utilized CCTV and EAS tower monitoring to minimize merchandise theft and provided guest service. Assisted in apprehending subjects observed stealing and tracked missing merchandise using reports.
Security Service Operator
Covenant (W.L. Gore)
Mar 2010 - Present (15 years 5 months)
Provided assistance in emergency situations, serving as the main 911 contact and issuing HID/Photo badges for plant access. Patrolled plants during and after hours, supporting security coverage during construction.
Fraud Detection Analyst
Bank of America
Oct 2006 - Present (18 years 10 months)
Monitored credit card accounts for potential fraud and provided customer service. Contacted customers to prevent fraud at the point of sale and reissued credit cards when fraud was confirmed.
Education
Degrees, certifications, and relevant coursework
Goldey-Beacom College
Associate in Computer Information Systems, Computer Information Systems
Studied Computer Information Systems at Goldey-Beacom College. Gained foundational knowledge in various aspects of computer systems and their applications.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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