I am seeking a remote role in billing, payment posting, or credentialing where I can apply precise EOB/ERA interpretation, improve cashflow accuracy, and contribute to a collaborative team with opportunities for process improvement.
Jessica Swartley
@jessicaswartley
Detail-oriented medical billing and credentialing specialist.
What I'm looking for
I am a healthcare billing professional with over three years of focused experience in medical billing workflows, payment posting, and multi-payer credentialing. I have credentialed and recredentialed 400–500 providers across Medicaid, Medicare, Highmark, and Wholecare, and I consistently maintain complete compliance documentation while working accurately in high-volume remote and office environments.
I bring proven expertise in EOB/ERA interpretation, account reconciliation, and using systems such as eClinicalWorks (online + desktop), Excel, NaviNet, PEAR, and clearinghouses. I pride myself on reliability, strong self-management, and delivering detail-oriented results that reduce claim denials and improve payment accuracy.
Experience
Work history, roles, and key accomplishments
Credentialing Specialist
EJS & Associates Inc
Jun 2022 - Feb 2026 (3 years 8 months)
Credentialed and recredentialed 400–500 providers across Medicaid, Medicare, Highmark, and Wholecare, maintaining complete compliance documentation and tracking expirables to ensure payer enrollment continuity.
Payment Posting Specialist
EJS & Associates Inc
Jul 2021 - Jun 2022 (11 months)
Accurately processed insurance payments and posted EOBs/ERAs, reconciled account variances, and managed remittances to resolve discrepancies and maintain clean financial records.
Payment Posting Specialist
Pinnacle ENT Associates
Apr 2021 - Jul 2021 (3 months)
Processed insurance payments, resolved denied claims, and verified patient eligibility to improve cash posting accuracy and reduce outstanding denials.
Office Coordinator
All About Dental Care
Oct 2018 - Apr 2021 (2 years 6 months)
Managed claims, billing, documentation, and insurance verification to support daily office operations and improve revenue cycle workflows.
Front Desk Specialist
A Plus Family Dental Care
Oct 2017 - Oct 2018 (1 year)
Handled scheduling, patient intake, insurance calls, and chart management to maintain efficient front-desk operations and positive patient experiences.
Education
Degrees, certifications, and relevant coursework
PA Cyber Charter School
High School Diploma, General Studies
High School Diploma awarded in 2011 from PA Cyber Charter School.
DeVry University
Certificate, Computer/IT (Certificate)
Completed CCA/CCS certificate programs focused on computing and technical support.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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