Jessica Frank

Led end-to-end delivery of client-facing software projects, managing scope, budgets, timelines and cross-functional teams to deliver solutions on time and within budget while meeting KPIs and funding milestones.

Led work intake and coordinated projects for application developers, managing service delivery and performance for Healthcare Workflow Solutions, driving process and efficiency improvements across functional groups.

Managed IT projects and coordinated application development for healthcare markets, overseeing Agile delivery, work assignment in Azure DevOps, and cross-team communications to ensure successful implementation.

Coordinated technical projects for healthcare application development teams, managing lifecycle activities, progress monitoring, and stakeholder communication to deliver quality solutions.

Developed and implemented variable-data insurance mailing applications using Sefas Designer, InDesign CS6 and XMPie, and managed presorting and list management with BCC Mail Manager.

Managed contract paperwork including billing, change orders and purchase orders, maintained website information and provided project support to managers to ensure accurate project documentation.

Bachelor of Science in Graphic Communication Management with a minor in Business Administration, including coursework in lithography, flexography, screen printing, packaging and product design, accounting, supervision, and managerial decision making.