Jessica Draper

Responsible for design and development of user interfaces for bond trading platform.

Responsible for creating new features and implementing architectural changes for applications related to quoting and policy issuance. Spearheaded best practices in software engineering, including testing and Gitflow adoption, resulting in streamlined processes and reduced ticket handling time.

Contributed to the corporate website and customer onboarding experience using React, Redux, and TypeScript. Developed the Payments application UI and maintained API endpoints, ensuring quality product launches and conducting automated testing.

Collaborated with project owners in an agile environment to deliver functionality using Angular 7+ and TypeScript. Created documentation, trained entry-level developers, and implemented best practices in software development.

Developed a dashboard UI using Angular 14+ and TypeScript, created APIs with C# and Postgres, and provisioned resources in Azure. Led project planning and assisted junior developers while ensuring modern coding standards.

Developed a prerelease application for the UK market using Angular 7/8/9 and TypeScript. Suggested code improvements and collaborated with product owners and UI designers to create technical requirements and maintain a UI components library.

Worked with Configuration and Asset Discovery Teams to enhance the Configuration Management Database (CMDB) in ServiceNow. Developed solutions to eliminate errors and performed system integrations using REST APIs.

Solely owned front-end development and UI/UX design for a trading platform, building core features (watchlists, RFQ/RFO flows, bulk order uploads) using React, Next.js, Rust and PostgreSQL to deliver scalable trading workflows.

Developed quoting and policy issuance features and led engineering best-practice adoption (Gitflow, Cypress, Jest), improving ticket efficiency and reducing rework by 25% through process and tooling changes.

Collaborated with Configuration and Asset Discovery teams to improve CMDB accuracy in ServiceNow via integrations and processes, reducing duplicates and driving user adoption through education.

Customized ServiceNow Service Portal and developed server-side scripts and integrations (MySQL, SOAP) to meet client requirements and streamline forms and workflows for the Jakarta upgrade.

Completed a Bachelor of Arts in Computer Science with a concentration in Software Engineering and a minor in Technical Writing at UNC Charlotte in 2016.

Specialized in Software Engineering