Jessica Dimunah

I’m a highly organized healthcare administrative professional with a Bachelor’s degree in Psychology and practical experience in healthcare administration, medical billing, and executive support. I’m known for managing sensitive information with accuracy, professionalism, and confidentiality, even in fast-paced environments.

As a Medical Billing & Administrative Executive at EVERCARE HOSPITAL LEKKI, I manage end-to-end medical billing processes, including claim preparation, submission, and follow-up. I verify patient insurance eligibility, ensure accurate documentation, and liaise with insurance providers to resolve claim discrepancies, denials, and authorization issues. I also monitor accounts to support timely reimbursement and reduce outstanding claims while keeping billing records compliant with healthcare standards.

Earlier, I provided comprehensive executive support as a Personal Assistant at Grey’s Limited, managing complex calendars, coordinating meetings, preparing agendas, and documenting minutes. Before that, as a Head Receptionist & Assistant Administrative Officer at Santa Antonio Medical Centre (NYSC), I managed front desk operations, maintained organized patient records and confidential medical files, and scheduled appointments with healthcare professionals. I received commendations from hospital management and patients for professionalism and efficiency, and I supported community outreach and health awareness programs.

I also bring strong operations and leadership experience from founding and managing Jays Shawarma as Founder & Operations Manager (2019–December 2021). In addition to recruiting, training, and supervising staff, I developed marketing strategies and ensured high standards of customer service and efficient delivery. My range is strengthened by roles such as Administrative Secretary and Student Teacher, where I maintained records, prepared reports, coordinated events, and supported structured delivery of work.