Jessica Devaney

I am a detail-oriented inventory control specialist with 18 years of experience in customer service, shipping, and inventory management. I consistently conduct large-scale cycle counts and use stock movement analysis to improve operational accuracy.

At Franklin Machine Products I managed quarterly cycle counts of over 18,000 items and partnered with customer service to investigate and resolve inventory-related complaints. I provide timely reporting and support to management on discrepancies and adjustments.

My background includes frontline retail customer service at Lowe's and Acme Grocery, where I handled returns, telephone orders, merchandising, and cashier responsibilities, always prioritizing customer satisfaction and retention.

I am proficient with AS400 and SX enterprise systems, various POS systems, and Microsoft Word and Outlook, and I bring a proactive, collaborative approach to process improvement and cross-functional problem solving.