At DRAGONBYTES SOFTWARE LIMITED - A Unit of Qscripts Softwares Pvt. Ltd, I progressed from Business Performance Analyst to Lead - Operations & Project Delivery. I coordinate delivery across teams and implemented automated Asana workflows to improve delivery visibility and reduce manual follow-ups.
I established foundational RevOps and outbound processes, including lead research, ICP validation, qualification, outreach workflows, and pipeline tracking. I coordinated research and qualification across 200+ leads/accounts and designed lead lifecycle processes in Asana.
For the internal Zoho CRM implementation, I define functional requirements and collaborate with the implementation engineer on workflows, fields, stages, and scoring logic. I also prepare KPI dashboards, reports, and SOPs, and support workflow adoption among a team of eight users.
Previously, at CSCE EDU SKILLS, I managed implementation of government skill-development initiatives, and at SOLARIS GLOBAL EDUCATION CONSULTANTS I led day-to-day operations and improved digital processes that contributed to approximately 30% growth in website traffic and 25% growth in qualified leads. Earlier, I worked in marketing and branding leadership and progressed from 3D Generalist and Texturing Artist into project coordination and lead roles in animation.
