Looking for a job

Jerrica Kratzer

@jerricakratzer

Message

HR Operations Manager at Avalon who standardized payroll operations and automated payroll general ledger imports.

United States

Message

What I'm looking for

I enjoy partnering with organizations that value operational excellence, continuous improvement, and thoughtful leadership. I’m looking for work where I can make the way we work better through practical process improvements and technology.

At Avalon, I joined during significant organizational growth following the acquisition of Tower Legal Solutions. I’ve standardized payroll operations, introduced shared documentation and team visibility tools, and improved reporting procedures for compliance and audit readiness.

I’ve also expanded into broader HR Operations, supporting the integration of payroll, benefits, HRIS, retirement administration, and employee programs. After earning NetSuite access, I automated payroll general ledger imports and took on payroll accounting across multiple operating companies.

At Tower Legal Solutions, I documented payroll operations supporting approximately 1,100 employees, identified inefficiencies, and recommended improvements to reduce manual work. I also created standardized documentation to support knowledge transfer and future improvements.

At Alpha Consulting Corp., I progressed from Payroll Administrator to Senior Payroll Manager and helped modernize payroll and financial operations. I implemented ADP's General Ledger Interface, reducing processing time by 90%, and partnered with IT to automate payroll workflows, reducing processing time by 70%.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Operations Manager

Current

Avalon

Jun 2024 - Present (2 years 5 months)

Joined Avalon during a period of significant organizational growth following the acquisition of Tower Legal Solutions. Recruited for my operational improvement experience to strengthen payroll operations, support business integration initiatives, and introduce greater structure across payroll, HR, and financial operations.

What I focused on
- Standardizing payroll operations and improving proces

Human Resources Operations Manager

Tower Legal Solutions

Mar 2024 - Jun 2024 (3 months)

Joined Tower Legal Solutions to document, evaluate, and improve payroll operations supporting a rapidly growing legal staffing workforce. Recruited specifically for my staffing industry expertise and operational background.

What I focused on
- Documenting and evaluating payroll operations supporting approximately 1,100 employees.
- Identifying opportunities to improve payroll processes and reduc

Senior Payroll Manager

Alpha Consulting Corp.

Jan 2018 - Jan 2024 (6 years)

Joined Alpha Consulting as a Co-Op Intern and spent the next 18 years growing alongside the company while continuously expanding responsibilities. As the business evolved from a 10-person organization into a multi-state staffing firm supporting up to 800 consultants across nearly all 50 states, I became a trusted operational partner to the CFO, helping modernize payroll, accounting, and business o

Payroll Manager

Alpha Consulting Corp.

Jan 2015 - Jan 2018 (3 years)

* Managed payroll and accounting operations, balancing payroll processing with accounts payable, accounts receivable, and treasury functions.
* Automated payroll journal entries by implementing ADP's General Ledger Interface, reducing processing time by 90% while improving financial accuracy.
* Partnered with IT to automate payroll workflows, reducing processing time by 70%.
* Managed payroll fund

Payroll Specialist

Alpha Consulting Corp.

Jan 2012 - Jan 2015 (3 years)

* Served as the payroll operations subject matter expert, managing multi-state payroll for 600–800 hourly employees across two business entities while ensuring accuracy, compliance and timely processing.
* Managed payroll funding, reconciled payroll transactions, balanced payroll accounts, and prepared General Ledger entries, researching and resolving discrepancies to ensure accurate financial rep

Payroll Administrator

Alpha Consulting Corp.

Jan 2006 - Jan 2012 (6 years)

* Supported Payroll Manager with multi-state biweekly payroll while supporting a high-volume staffing organization with frequent new hires, terminations, and payroll changes.
* Performed full-cycle accounts payable, including vendor invoice processing, ACH payments, and payment reconciliation.
* Managed accounts receivable by researching payment discrepancies and following up on outstanding client