Jermaine Manintveld
@jermainemanintveld
Business Operations Manager scaling execution with AI-enabled automation, governance, and KPI systems.
Dominican RepublicWhat I'm looking for
I’m a Business Operations Manager with 15+ years leading operational excellence, process improvement, and cross-functional delivery across scale-up and service environments. I’ve built and scaled a 700+ client, 20-person operation while delivering €5M+ annual client value.
I help founders and scale-ups improve execution through AI-enabled automation and governance. I’ve achieved ISO 27001 certification through full CRM transformation, built operating mechanisms that enable teams to scale without adding headcount, and driven continuous improvement across service delivery, KPI management, and stakeholder alignment.
I work fully remote, async-first, and I focus on turning operational performance signals into structured, actionable recommendations. From AI-enabled workflow automation (Claude, ChatGPT, and GoHighLevel) to SOP development, escalation frameworks, and adoption measurement, I build clarity and momentum so teams can execute consistently.
Experience
Work history, roles, and key accomplishments
Founder & Managing Partner
PrimeFlex360
Jan 2025 - Present (1 year 6 months)
Leads an AI-enabled operational consulting practice delivering process improvement, workflow automation, and business transformation for founders and scale-ups. Owns operational improvement engagements end-to-end, including stakeholder alignment, SOP development, and adoption measurement.
Strategic Transition & Executive
Career Break
Jan 2023 - Jan 2025 (2 years)
Undertook an international relocation and executive education period to deepen expertise in AI and business transformation and reorient professional focus toward operational excellence. Built hands-on AI automation expertise including GoHighLevel workflow design and prompt engineering.
Founder & CEO
Recura
Jan 2011 - Jan 2022 (11 years)
Founded and led Recura, scaling operations for a B2B service firm with a 700+ client portfolio and a 20-person multidisciplinary team. Drove operational excellence through KPI governance, SOPs, and CRM transformation to support compliance and consistent service delivery.
Client Coordinator / Project Coordinator
Eneco
Jan 2008 - Jan 2011 (3 years)
Coordinated 30–40 stakeholders per energy infrastructure project to keep work on schedule and unblock issues early. Maintained project trackers and issue logs across concurrent engagements to improve visibility and prevent execution delays.
Education
Degrees, certifications, and relevant coursework
MBO Business & Retail Management
MBO Business & Retail Management, Business & Retail Management
Graduated early to pursue entrepreneurship and founded a first business at age 22.
Tony Robbins
Tony Robbins Business Mastery, Business Strategy & Operational Performance
Completed Tony Robbins Business Mastery focused on business strategy, operational performance, and executive leadership.
Tony Robbins
Tony Robbins Leadership Mastery, Leadership & Organizational Motivation
Completed Tony Robbins Leadership Mastery focused on team dynamics, organizational motivation, and executive communication.
Continuous Professional Development
Continuous Professional Development, AI Automation, Workflow Design & Business Process Improvement
Undertook continuous professional development in AI automation, workflow design, GoHighLevel, business process improvement, and emerging technology.
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Job categories
Skills
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