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Jenny Ruiz Joya

@jennyruizjoya

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Administradora comercial con más de una década de experiencia.

Spain

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What I'm looking for

Busco un entorno laboral que valore la proactividad y el trabajo en equipo, donde pueda seguir creciendo profesionalmente y aportar mis habilidades en gestión y atención al cliente.

Soy Jenny Elizabeth Ruiz Joya, una administradora comercial con más de una década de experiencia en atención al cliente, ventas y gestión de servicios. Como fundadora y directora general de JECARZA GROUP S.L, he liderado una empresa de servicios de cafetería y eventos, estableciendo contratos públicos con entidades como el Ministerio del Interior y la Guardia Civil. Mi enfoque se centra en proporcionar experiencias satisfactorias a los clientes, identificando oportunidades comerciales y gestionando ventas B2G de manera efectiva.

En mi trayectoria, he trabajado en la gestión integral de bar-cafeterías, supervisando stocks y asegurando el cumplimiento de normativas higiénico-sanitarias. Además, he liderado equipos en el Centro Participación Activa Mayores Zaidín, donde he coordinado servicios y asesorado a proveedores. Me caracterizo por ser proactiva y resolutiva, comprometida con la excelencia en el servicio y con una destacada habilidad para fomentar relaciones de confianza y cerrar acuerdos comerciales sostenibles.

Experience

Work history, roles, and key accomplishments

Current

Founder and General Director

Current

JECARZA GROUP S.L

Jan 2020 - Present (5 years 7 months)

Founded and directed a company providing cafeteria and event services with public contracts, including the Ministry of Interior, Civil Guard, and Army. Managed B2G sales, supervised quality, and provided commercial and logistical advice to public contractors.

Customer Service Event Management Contract Negotiation Quality Control Logistics Team Leadership Business Development Strategic Planning

Current

Contract Manager

Current

World Coffee

Jan 2018 - Present (7 years 7 months)

Managed all aspects of a bar-cafeteria, including customer service, stock supervision, equipment maintenance, and hygiene compliance. Prepared and presented various beverages, including wines.

Bar Management Customer Service Inventory Management Food Safety Team Supervision Quality Assurance Problem Solving

Contract Manager

Centro Participación Activa Mayores Zaidín

Jan 2015 - Dec 2016 (1 year 11 months)

Supervised kitchen operations and purchasing, managed cash, and organized staff. Developed menus, controlled inventories, and coordinated with suppliers while overseeing cleaning.

Kitchen Management Inventory Control Staff Organization Cash Management Food Preparation Team Leadership Operational Management

Education

Degrees, certifications, and relevant coursework

Politécnico Costa Atlántica

Tecnóloga, Procesos Industriales

2007 - 2007

Completed a comprehensive program focusing on industrial processes. Gained expertise in optimizing production workflows and managing operational efficiency.

Corporación System

Técnico, Administración de Empresas

2004 - 2004

Specialized in business administration with an emphasis on finance. Developed skills in financial management, accounting principles, and business operations.