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Jennifer Touchton

@jennifertouchton

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Results-driven Project Manager with expertise in strategic IT solutions.

United States

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What I'm looking for

I seek a dynamic role where I can leverage my project management skills to drive impactful IT solutions and foster team collaboration.

I am a results-driven Project Manager with a strong history of elevating company performance through strategic IT solutions. My expertise lies in successfully leading ERP system implementations that streamline business processes and reduce costs. I have a proven track record of driving transformational change, ensuring alignment with organizational goals.

Throughout my career, I have established and led cross-functional teams, implementing project management standards that enhance project delivery. My experience includes overseeing large-scale system implementations, negotiating vendor contracts, and developing processes that improve efficiency and effectiveness across various business functions.

With certifications as a Certified Scrum Master and Project Management Professional, I bring a unique blend of strategic planning and operational proficiency to support business growth. I am passionate about fostering collaboration and innovation within teams to achieve exceptional results.

Experience

Work history, roles, and key accomplishments

Business Systems Manager

Congo Brands

Apr 2024 - Nov 2024 (7 months)

Established the Business Systems team at Congo Brands, overseeing large-scale system implementations and improvements for various business processes. Implemented Wrike and Box.com to enhance project management and streamline operations across teams.

Wrike Box Azure DevOps Project Management Business Process Cross Functional Collaboration Documentation Negotiation

Senior Business Analyst

Andmore

Feb 2022 - Apr 2024 (2 years 2 months)

Delivered MVP SaaS applications for sales order management and consolidated wholesale seller platforms. Implemented PMO process improvements, transitioning development teams to Scrumban and Kanban methodologies.

SaaS Development API Integration Agile Methodology Documentation Cross Functional Collaboration Requirements Gathering Stakeholder Management

Senior Business Analyst

Fourhands, LLC

Jun 2021 - Feb 2022 (8 months)

Progressed NetSuite and WMS implementation by gathering requirements for warehouse and inventory management. Improved project reporting accuracy and efficiency through tracking and validation of requirements.

NetSuite WMS Requirements Gathering Reporting Data Analysis Documentation Stakeholder Management ERP Implementation

Project Manager

Kapsch Trafficcom USA, Inc.

May 2018 - Apr 2021 (2 years 11 months)

Implemented Planview PPM for global project management, integrating Atlassian Jira and migrating schedules from Microsoft Project. Developed training and processes for traffic and tolling technology project management.

Planview PPM Atlassian JIRA Microsoft Project Project Management Process Development Risk Management Resource Management Change Management

Functional Consultant

Elevate HR, Inc.

Jul 2016 - Nov 2018 (2 years 4 months)

Led customer implementations of Microsoft D365 HCM, including system migration and regression testing program design. Promoted to Senior Business Analyst due to performance.

Regression Testing Project Management Documentation Stakeholder Management

Business Systems Analyst

AMEC Foster Wheeler

Jul 2012 - Jul 2016 (3 years 11 months)

Supported implementation projects across various functional areas, developing essential project documentation including Project Charters and Functional Design Documents for Dynamics AX 2012 ERP.

Documentation Functional Design ERP Implementation Cross Functional Collaboration Stakeholder Management