Jennifer Oyston Chapman

Responsible for liaising with potential clients, developing leads, and booking video call appointments for a team of sales consultants. Involves diary and CRM management, ensuring effective communication and handovers.

Managed a rapidly expanding international office with 25 staff, overseeing HR, training, claims management, and medical assistance operations. Reported directly to COO and CEO.

Planned repatriations and coordinated travel arrangements for patients and medical escorts, utilizing Galileo GDS for booking flights and hotels.

Managed day-to-day operations of a multi-site restaurant group, supporting two Owner/Directors with finance management, project management, and HR functions.

Provided PA and office support to the Operations Director, managing marketing, tenant support, and cleaning teams, while improving processes.

Supported learning for students with difficulties, focusing on independent living skills, maths, and literacy.

Coordinated project and production processes, stock control, and distribution for a renowned independent record label, enhancing reporting and management systems.

Provided office management and PA support to MD and Deputy MD, implementing systems and managing complex travel arrangements.

Managed office operations and communications for two joint managing directors, overseeing subscriber lists and coordinating refurbishments.

Grade: 2:1

Graduated with a 2:1 BA (Hons) in Ancient History and Archaeology, focusing on the study of ancient civilizations, their cultures, and archaeological methods.

Completed an Honorary High School Diploma as part of a Gap Year programme, gaining foundational knowledge and skills.

Achieved 3 A-Levels and 10 GCSEs (A-C), demonstrating a strong academic foundation in various subjects.