Jennifer Okojie
@jenniferokojie
Operations and client success professional driving efficiency and growth.
NigeriaWhat I'm looking for
I am an operations and business support professional with over four years of experience optimising workflows, coordinating cross-functional projects, and delivering high-touch client service. I specialise in project coordination, account management, contract negotiation, and operational process improvement.
At Quomodo Systems Limited, I developed and executed business strategies that increased local product sales by 15% and negotiated OEM contracts that expanded partnerships. I have improved customer satisfaction, managed invoicing and financial tracking for large customer bases, and led teams to deliver consistent results.
I bring a pragmatic, stakeholder-focused approach to operations and client success, with strengths in strategic planning, training, documentation, and reporting. I seek opportunities where I can streamline operations, enhance client retention, and contribute to scalable business growth.
Experience
Work history, roles, and key accomplishments
Business & Operations Executive
Quomodo Systems Limited
Aug 2022 - Present (3 years 2 months)
Developed and executed business strategies that boosted company visibility and drove a 15% increase in local product sales; negotiated OEM contracts and managed accounts to improve retention and partnership growth.
Sales Administrator
Soar Appliances Limited
Jan 2021 - Jul 2022 (1 year 6 months)
Strengthened customer relationships to raise satisfaction by 10% and processed invoices/credit card billings for 800+ customers while organising project documentation to improve team collaboration.
Shift Manager
Food Concepts Limited
Jul 2020 - Jan 2021 (6 months)
Trained and mentored a team of 10, coordinated branch operations and schedules, and applied customer data analysis to cut product waste by 80%, reducing operating costs.
Executive/Administrative Assistant
Television Nigeria
Nov 2018 - Oct 2019 (11 months)
Coordinated executive calendars and meetings for a 30+ person team and planned company events to ensure smooth operations and effective organisational support.
Education
Degrees, certifications, and relevant coursework
UBUniversity of Benin
Bachelor of Arts, Mass Communication
Activities and societies: Vice President, Mass Communications Students’ Association (MACSA) 2016–2017
Completed a Bachelor of Arts in Mass Communication, graduating in 2017 with coursework and activities related to mass media and communications.
Availability
Location
NigeriaAuthorized to work in
Job categories
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