Open to opportunities

Jenifer Jenifer

@jeniferjenifer

Message

Customer service and data entry professional focused on accurate record management.

India

Message

What I'm looking for

I seek a role where I can use and expand my customer service and data entry skills, work in a supportive team, and take on increasing responsibility for accurate recordkeeping and customer satisfaction.

I am a dedicated customer service and data entry professional with hands-on experience at a Samsung Authorized Service Center since November 2022, where I handle customer inquiries, incoming calls, service allotments, and accurate record management. I bring strong communication, problem-solving skills, and the ability to learn quickly and perform well under pressure.

I consistently ensure timely follow-up, maintain precise data entry records, coordinate with service teams for job allocations and closures, and focus on providing excellent customer experiences while seeking opportunities to grow my skills in a dynamic environment.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Associate

Current

Sanvee Customer Care

Nov 2022 - Present (3 years 7 months)

Handle incoming customer calls, manage service allotments, and maintain accurate data entry and call logs to ensure timely follow-up and job closures since November 2022.

Call Attending Data Entry Service Allotment Coordination Communication Problem Solving CRM