jeena tarakai

Coordinate urgent interpretation and translation requests, schedules, and workflows for crisis-response teams. Maintain confidential records and manage time-sensitive requests using Microsoft 365 tools.

Build supportive relationships with individuals through active listening, motivational interviewing, and strengths-based peer support. Help individuals identify recovery goals, connect with community resources, and document progress.

Assist individuals and families in identifying needs, setting practical goals, and navigating services and appointments.

Assist individuals and families with tax preparation and basic tax-related guidance.

Support newcomers with housing, employment referrals, community integration, language assistance, and case documentation.

Addressed service requests through clear communication, problem solving, coordination, and follow-up with clients and teams. Maintained accurate records and protected confidentiality while supporting consistent client service.

Bachelor of Arts in Economics and Management from Al Qasimia University, Sharjah, UAE, completed in 2023.

Certified as a Recovery Coach through the CCAR Recovery Coach Certificate program.