Jazmine Santana
@jazminesantana
Safety-focused School Bus Driver and customer service professional delivering reliable transportation and support.
United StatesWhat I'm looking for
I’m a safety-first School Bus Driver with experience transporting students and maintaining a clean, mechanically sound vehicle. I focus on student safety through inspections, traffic-law compliance, and clear, consistent discipline when needed.
I also bring warehouse and operations experience as an Aldi order selector, handling tasks accurately and efficiently within company guidelines. I operate equipment such as an electric ride-on pallet jack, and I complete receiving, cleaning, and picking/packing responsibilities to meet warehouse standards.
Earlier roles strengthened my customer service and communication strengths. As a Customer Service Representative at RCN Telecom, I assisted customers with service setup, provided step-by-step technical support, and dispatched technicians to resolve issues quickly and professionally.
I’ve also supported team leadership in customer-facing environments, including training new employees and helping manage a team as a Customer Service Representative / Floor Supervisor. With my background in fast-paced settings, strong organization, and reliability, I bring a dependable, people-first work ethic to every shift.
Experience
Work history, roles, and key accomplishments
School Bus Driver
Bethlehem Area School District
Aug 2021 - Present (4 years 11 months)
Transport children and other passengers to and from school while obeying traffic laws and ensuring student safety. Maintain a clean, mechanically sound bus, conduct pre/post-route inspections, and assist with boarding and discipline as needed.
Order Selector (Warehouse)
Aldi Distribution
Jan 2019 - Present (7 years 6 months)
Select and receive product orders accurately and efficiently according to store demands and handling guidelines. Operate warehouse equipment (including an electric ride-on pallet jack), maintain warehouse cleanliness, and meet safety/appearance standards.
Customer Service Representative
RCN Telecom
Sep 2018 - Jan 2019 (4 months)
Assist new and existing customers in establishing and maintaining telecom services by explaining available options and benefits. Provide technical support, guide customers step-by-step to resolve service issues, and coordinate dispatch of technicians.
Optician / Receptionist
Pearle Vision
Jul 2017 - Sep 2018 (1 year 2 months)
Interpret ophthalmologist/optometrist prescriptions and perform eye measurements to support lens selection. Help clients choose lens treatments, create lab work orders, adjust eyewear for fit, repair frames, and maintain order/prescription/inventory records.
Customer Service & Floor Supervisor
Synchronoss Technologies
Oct 2013 - Nov 2015 (2 years 1 month)
Manage a high volume of inbound customer calls by validating information, addressing product complaints professionally, and resolving issues in a fast-paced call center. Train new employees and help supervise a team to keep performance on track while working across multiple systems.
Server (Restaurant)
Emeril's Italian Table
Jul 2012 - Oct 2013 (1 year 3 months)
Execute daily production goals while keeping dining areas stocked and clean. Guide guests through menus, promote featured items and weekly specials, and maintain positive guest relationships by resolving issues calmly.
Education
Degrees, certifications, and relevant coursework
Freedom High School
High School Diploma, High School
2008 - 2011
Earned a High School Diploma at Freedom High School between 2008 and 2011.
Availability
Location
United StatesAuthorized to work in
Job categories
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