Open to opportunities

Jazmine Gordon

@jazminegordon

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Motivated Medical Assistant with 12 years of healthcare experience.

United States

Message

What I'm looking for

I am looking for a leadership role in a patient-centered environment that values teamwork and professional growth.

I am a dedicated Medical Assistant with over twelve years of experience in managing office operations and providing exceptional patient care. My journey in healthcare has equipped me with superior communication and organizational skills, allowing me to thrive in fast-paced environments. Currently, I serve as a Medical Assistant Lead at Tennessee Valley OB GYN Clinic, where I have successfully implemented care improvements and ensured compliance with healthcare regulations.

In addition to my clinical responsibilities, I have also taken on the role of an Adjunct Instructor at Snap Medical Assistant Academy. Here, I create tailored lesson plans and engage with students to enhance their learning experience. My commitment to education and patient care drives my desire to seek a leadership position in a patient-centered environment, where I can further contribute to the healthcare community.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant Lead

Current

Tennessee Valley OB GYN Clinic- Crestwood

Jun 2017 - Present (8 years)

Implemented care and efficiency improvements to support and improve office operations. Responsible for orienting and training new employees on proper procedures and policies, and maintaining inventory and machine maintenance.

Operations Operations Patient Care Regulatory Compliance Inventory Management

Adjunct Instructor

Snap Medical Assistant Academy

May 2021 - Oct 2022 (1 year 5 months)

Created goal-oriented lesson plans and assignment sheets, providing educational assistance during office hours. Managed teaching materials and responded to student questions, ensuring accurate attendance records.

Lesson planning Instructional Design Zoom Curriculum Development Communication

Member Service Representative

Prime Therapeutics LLC

Oct 2019 - May 2022 (2 years 7 months)

Assisted members in understanding medication insurance and advised on copays, meeting call center service expectations. Provided pharmacies with processing information and supported providers and patients with prior authorization processes.

Customer Service Call Center Operations Data Analysis Problem Solving Communication

Medical Assistant (PRN)

All Women’s OBGYN

Oct 2019 - Feb 2021 (1 year 4 months)

Supported full-time staff by obtaining vital signs and medical history, updating patient charts in EMR. Performed phlebotomy sticks and created lab requisitions based on provider orders, also completing prior authorizations and pre-certifications.

EMR Phlebotomy Certification Vital Signs

Education

Degrees, certifications, and relevant coursework

Strayer University

Bachelor of Business Administration, Healthcare Administration

Pursuing a Bachelor of Business Administration with a specialization in Healthcare Administration. This program focuses on developing leadership and management skills essential for the healthcare industry.

Virginia College

Associate of Applied Science, Medical Assistant

Obtained an Associate of Applied Science degree in Medical Assisting. The curriculum covered essential clinical and administrative procedures necessary for supporting healthcare professionals.